Josh Reardon
A+, NET+, XP MCP, MCSA Server **** Certified
**** ***** ******* **** ********, GA 30062 ▪ 770-***-****▪*********@*****.***
OBJECTIVE
To obtain employment opportunities in the areas of Help Desk or as a Support Technician
TECHNICAL SKILLS
Software: Anti-virus, Anti-spam, Microsoft Office Suite, Norton Ghost, Performance/Maintenance, SQL, Terminal
Services
Operating Systems: Windows 95/98/XP/2000/XP/Server 2000, 2003, 2008
Hardware: PC’s, Hard Drives, CPU’s, Modems, Network Cards and Components, Printers, RAM, Servers
Networking: CAT/Ethernet Cabling, TCP/IP, DNS, DHCP, VPN, RAS, RRAS, IAS, ISA, WINS, Wireless and
Security
Active Directory: Maintaining Users/Groups, Implementing Group Policy, VPN and remote access troubleshooting,
DHCP, DNS, Security, Functional Levels and Trusts
EDUCATION
New Horizons Computer Learning Center, Atlanta, GA
· CompTIA A+ Certified October 2007
· Network+ Certified March 2008
· MCP XP January2009
· MCSA Certified June 2009
· Security + Currently Enrolled
EXPERIENCE
Renovations by Reardon, Marietta, GA
Supervising Contractor March 2001 – Current
· Generate/Follow Leads
· Answer phones, schedule Estimates
· Coordinate Projects, Contractors and Subcontractors
· Ensured projects were completed professionally and timely manor
· Utilized a variety of equipment, tools and machinery
· Ensure customer satisfaction.
New Media Arena, Marietta, Roswell GA
Gaming Technician Dec 2007 – April 2008
· Deploy Games and Patches
· Image Gaming Machines, Optimize performance
· Protect computers from mal-ware
· Various Computer Repair