Sales Customer Service
Resume:
Paula Rodriguez
***** ******* **., ****** ** ****3
*************@*****.***
I have worked in the Medical field for over 21 years in Multi specialty departments, and Hospitals, with Doctors and nurses, in both Patient and Medical Sales.
The last 11 years, I have work in the Medical, and Bio Medial Sales Field. Working directly with Sales reps, vendors, customers and territories
My first and primary goal is: “Patient and Customer Satisfaction”
Below is a list of my relevant Skills.
Maintain customer accounts
Customer relations
Create reports for sales and customers
Contract booking, review and maintenance
Problem Solve to the Customers satisfaction
Forecast and commission reports
Organized and Reliable
Supports the Lean Six Sigma
Can work accurately and quickly as to meet
Deadlines
Able to work independently
Very well organized and able to multi task
Proactive
Acting as second contact for Customers
Worked with top 4 Reps of Branch
Supporting VIP customer accounts
Worked Directly with Sales Managers
Created Promos and Flyers for Accounts
Very familiar with Heath insurance plans, GPO’s and National Accounts
Knowledge of Excel, Word, and outlook
Proficient computer knowledge
Trained and proficient in JD Edwards, and Oracle applications.
Professional Experience
Beckman Coulter, Brea, CA
May 4, 2006- November 1, 2011
Sr. Specialist, Contract Administration, Sales Support
Responsibilities:
• Create and Maintain Contracts and Prices
• Assisting Sales reps in Territories and responsibilities
• Take orders
• Preparing Usage and Accumulative reports
• Assist reps in customer satisfaction
• Problem Solve
• Assure VIP accounts are on task and current
• Work professionally and openly with proposals, finance, quality, field sales, distribution, and corporate credit.
• Create detailed financial information regarding product lines and new business.
Including but not limited to the above relevant skills
Physician Sales and Service
June 1, 2002-April 2006
Sales Assistant
Worked Directly with: Sales managers, top branch sales reps including vendors.
Achievements:
• Hired as a Customer Service Representative, Promoted to Sales Assistant
• Received award for most improved Customer service rep after 6 months.
Responsibilities:
• Assist with top 4 Sales reps and Sales Managers
• Prepare reports for potential new accounts
• Assisted with Promos, and Sales
• Create quotes and Proposals for Reps
• Lead and manage in booking sales meetings for Managers
• Update and maintain all Contract including GPO’s
• Participate in department meetings.
• Take over territories for Reps on Vacation
• Run usage, Commission, and forecast reports for Managers.
• Act as a second contact for customers.
References
References are available upon request.
Contact this candidate