Phillip G Joyner **** Pineview Lane NW Conyers, Georgia 30012 678-***-**** ********@*****.***
Objective
Obtain a role that will enable me to add value, deliver results, and create operating efficiencies.
Summary of Key Experiences
New Business Development Logistics / Facilities Management Program / Project Management
Supplier Relationship Management Consulting Manager / Team Leader
Employment History
Internal Revenue Service, Norcross Ga.
Department Manager, 2008
Responsible for managing the files facility within the submission processing function of the Internal Revenue Service in Atlanta, Georgia. Developed comprehensive project plans and recommendations consistent with service goals to increase operating efficiencies and timely completion of work order requests. Supervised four front line managers responsible for various project initiatives. Reduced resource requirements to complete routine work by 40% by reviewing, revising, and controlling processes.
Catapult Technologies, Bethesda, Maryland
Site Manager, 2006 - 2008
Organized and managed a team responsible for various functions for a large department including budget preparation, facilities management, quality control, purchasing, file maintenance, and record keeping. Responsible for coaching, training, and evaluating employee performance. Partnered with various team members across several IRS files facilities to problem solve issues and concerns. Developed and provided daily / weekly production reports and managed the shipment of documents to federal records centers throughout the United States.
Consultant, Conyers, GA.
Consultant: New Business Development, 2002 – 2006
Responsible for identifying new business opportunities for a medium sized consulting agency. Researched and analyzed market trends, core capabilities, products, and positioning of various companies within the information technology sector. Developed and presented business proposals and recommendations to enable new business development. Influenced multiple decision makers to establish service contracts with the consulting agency.
SLKing Technologies, Atlanta, Ga.
Project Director, 2005
Organized and managed projects, conducted meetings, interviewed personnel for projects. Reviewed business plans, project plans, schedules and determined cost. Collaborated with other vendors to win new projects.
Computer Sciences Corporation, Atlanta, GA.
Program Manager (Centers for Disease Control and Prevention) CDC, 1999 – 2002
Led and managed a team responsible for centralizing computer support services throughout the CDC. Accountable for evaluating cost implications, computer service requirements, and developing a comprehensive project plan. Managed a team of network engineers, technicians, program managers, and specialists responsible for evaluating proposed systems to determine technical feasibility with government specified technologies as well as designing, installing, maintaining, and troubleshooting computer networks. Prepared and presented periodic status updates to all levels of management.
Nichols Research Corporation Technical Services, Atlanta, GA.
Task Manager/ Deputy Program Manager 1995 – 1999
Served as Deputy Program Manager for the Microprocessor Support Services Contract (MCSS) for the Center for Disease Control and Prevention. Managed a team responsible for installing, maintaining, and troubleshooting microcomputers. Responsible for planning and directing resource utilization for multiple projects and tasks. Established new processes, procedures, and documentation to ensure efficiencies and timely completion. Responsible for managing employee performance and development.
EDUCATION:
DeVry Institute of Technology, Atlanta, Georgia, B.S. Electronics Engineering
PMI Certified, Microsoft Project, Currently Completing PMP Certification