Sales Quality Assurance

Oleg Volski

Dublin, ***** CA Phone: 925-***-**** ****.******@*****.***

AV and lighting technical specialist with over 15 years experience and extensive background in professional audio, visual, lighting and rigging field. Effective coordinator with creative eye focused on finding solutions for customer satisfaction and support.

Advanced in event technologies, design, installation, and/or operation of sound recording, and sound reinforcement.

Extensive experience in setup and startup, testing and quality assurance, diagnosing, maintenance, trouble shooting and repair down to part level.

Proficient in working knowledge of operation professional audio, analog and digital matrix intercom systems, wired and wireless conference systems, public address, emergency and alarm systems. Clear understanding the proper placement of the equipment, interconnects, and proper use of all audio equipment.

Extensive knowledge of signal flow, proper microphone placement techniques, audio design, digital and dynamics processing, and acoustics. Installed equipment racks, wired floor boxes, patch bays, custom looms, and multi-pin connectors.

Familiar with the design, setup and flying of modern PA systems.

Understanding of Multi-Room / Multi-Source Audio / Video Systems.

Much experience in broadcast and studio equipment. Wide knowledge in administrating audio/software libraries, preparing disk images (ISO), burning and archiving CD/DVDs, using duplicator machines.

Extensive knowledge about live and theatre lighting, console programming, intelligent and LED fixtures, architectural lighting, dimming, DMX/Net network construction and electrical distribution.

Competent in application of special-purpose software and firmware, automation and programming for professional equipment.

Experienced in AutoCAD, Windows products.

Managed the documentation such as wiring diagrams and drawings, system block diagrams, blueprints etc.

PROFESSIONAL EXPERIENCE

BELCULTPROJECT LLC, Minsk, Belarus

Belcultproject is the biggest enterprise in professional area of sound / light / stage in Belarus.

Audiovisual and lighting technical specialist 2009 – 2011

- Technical support for all kinds of entertainment, administrative, public, industrial, sport and other facilities;

- Cooperated with integration firms, architects, engineers, designers, and consultants;

- Assisted account managers with sales proposals and big submittals;

- Improved technical management and operation of leading distributed brands: Bosch’s Electro-Voice / Dynacord / Telex, Prolyte Group, Vari Lite, Coemar, Martin Professional, Philips-Selecon, MA Lighting, Robert Juliat, Lighthouse Technologies and others;

- Conducted presentations, educational seminars, trade shows;

- Provided AV equipment demonstrations and hands-on training with prospective end-users;

- Responsible for applications engineering and pre-sales support of equipment;

- Managed the team of 5-7 associate technicians in installations and mountings of equipment, in set-up and start-up activities;

- Provided consulting and training for maintenance personal.

JETHROCOM LLC, Brest, Belarus

CTO 2005 – 2011

- Managed design, implementation, integration and after sales technical support;

- Negotiated fundamental terms and conditions with customers, suppliers and manufacturers;

- Coordinated the development of product management, operation and sales of distributed brands: AKG Acoustics, BSS Audio, Crown International, DBX Professional, JBL Professional, Lexicon Pro, Soundcraft, Studer (Harman Pro Group); ClayPaky, ETC, Martin Professional, Dolby Lab.;

- Provided consulting and training of administrative personal;

- Managed the team of 3-5 technicians.

SOUND & LIGHT LLC, Brest, Belarus

Cofounder, Senior technical manager 2003 – 2005

- Created sound, light, stage system designs, constructions and integrations for live concerts & tours, theatres, nightclubs, cinemas, permanent installations, leisure attractions, etc.;

- Supervised and coordinated equipment supply, financial policy with clients, suppliers and manufacturers;

- Established new contacts for expanding relationships and collaboration with new domestic and international partners;

- Formulated and implemented the objectives, goals, policies, procedures which establish the direction to be taken by the company, either alone or in conjunction with other members of board of directors, in order to provide for all partners and clients best budgeting and highly professional services;

- Managed the team of 3-5 technicians.

ART-STUDIO LLC, Mozyr, Belarus

Technical / Sales / Customer support manager 1996 – 2003

- Prepared specifications and documentation for customers;

- Researched and implemented practices and concepts for leading audio, lighting, AV, rigging, staging techniques, regarding sound reinforcement systems, sound control systems and associated hardware, cinema sound and control systems, intelligent fixtures, lighting control systems and associated hardware and software, theatrical and television lighting and assembly practices;

- Responsible for customer support and consulting;

- Supervised the technical support at serviced facilities, coordinated set-up and start-up activities. Served and repaired of AV equipment;

- Provided training for maintenance personal;

- Developed sales (wholesale/retail) and marketing of distributed brands;

- Maintained the cooperative relations with regular clients, suppliers and manufacturers.

EDUCATION / PROFESSIONAL DEVELOPMENT

• Computer engineering, systems, complexes and networks.

State Polytechnic Institute, Brest, Belarus, Bachelor degree, 1988-1993.

• Management and sales development. Mercury Business School, Moscow, Russia, 1998.

• Martin Professional products training, 2006

• JBL Professional products, HiQnet professional training, 2008

• Electro-Voice/Dynacord products, IRIS-Net professional training, 2010

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