Sr SharePoint Developer

Mahmoud Ahmed Helmy Arman

Mob: +201******** /+201********/+209********

Address: ** ***** ******* ******, ***** , Egypt.

Email: *************@*****.*** , *********@*****.***

________________________________________

Personal information

Birth date: 3rd April 1987

Nationality: Egyptian

Marital Status: Single

Military Service: exempted

Educational Information:

• Holds Egyptian High School.

• Studied in Faculty of Arts 2 years and left it.

Studied Certificates:

• MCSE.

• MCITP Windows Enterprise Administrator.

• CCNA.

Career History

*Worked in Heroes for the computer maintenance and internet café between Dec 2005 till Dec 2006.

* Worked in Axon Education Network, Luxor Branch as IT Assistant.

*Worked in Access Plus Luxor Certified TE Data Reseller.

Operating Systems:

• Ubuntu Linux 7.1, 8.0,9.4,10.10

• Linux (Most of Distros)

• Windows Server 2003

• Windows Server 2008 R2

• Windows XP

• Windows Vista

• Windows 7

IT Experiences and Skills

• Operate as a remote call centre operative.

• Remote support for applications, Windows, Printers and cameras

• Windows Desktop support

• Office application support (particularly Excel and Word)

• Windows Workgroups

• ADSL Routers / VPN's

• Computer hardware repairs / builds

• Anti-virus

• Backups

• Experience in Windows environment - Active Directory/MS Office experience a priority

• Sharepoint/Windows Servers/Exchange

• TCP/IP and ability to troubleshoot issues at al layers of the OSI model.

• Extensive experience in support and implementation of VMware vSphere environments.

• Comfortable with most aspects of operating system administration, hardware configuration, system installation and configuration.

• An understanding of the key elements which provide effective IT governance

including structures, policies, standards and procedures.

• Understanding and experience of IT and business processes and controls; and their testing.

• Understanding and experience of the requirement for and design of effective controls.

• Knowledge of Linux (Red Hat or CentOS, Ubuntu)

• Understanding and experience of information technology components and their interaction, including networks, support, infrastructure and applications.

• A strong understanding of the requirements and mechanisms required to deliver high levels of IT security in terms of infrastructure and applications.

• Experience in reviewing and reporting on the effectiveness of security including such areas as user access management, change control, logical access.

• Develop, document and review technical specifications, including requirements, design and testing documentation

• Technical Skills; Solid understanding of Microsoft core infrastructure components (AD, DNS, DFS, Clustering etc.)

• Understanding, analysing and solving a variety of technical and computer application problems..

• Knowledge of managing and supporting IP based network printing.

• Able to fault find and diagnose desktop network issues.

• Hardware, Desktop and PC support experience.

• Good working knowledge of DNS, HTTP and Email services

• Knowledge of Cisco Based Products, Including Adaptive Security Devices, Routers and Switches.

• Working with staff to manage and prioritise their workloads

Other Skills and Experiences :

• Ambition, strong work ethic, and willingness to learn

• a self-starter with problem solving skills

• 2 years of experience selling enterprise software products.

• knowledge of sales techniques and product specialism

• ability to uncover leads and sell to any one . Promoting publishing and new business development.

• High ability to work in team work for long period

Languages :

• Arabic mother tongue

• English Fluent (Writing, Speech) good with grammar

Programming languages:

C++ , C# .

Development Tools:

GCC , Microsoft Visual Studio 2003,2005,2008

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