PALMER J. LEE vvekg8@r.postjobfree.com

870-***-****

COMPUTER INFORMATION SYSTEMS/INFORMATION TECHNOLOGY PROFESSIONAL

Diligent, accomplished, dependable, and loyal Computer Information Systems/Information Technology Professional with experience providing creativity and innovative ideas. A personable, highly motivated professional with exceptional oral and written communication skills striving to excel and meet the demands of ever evolving cutting edge technology. Extremely organized with the ability to multitask while meeting project deadlines either alone or in a team setting. Accustomed to handling sensitive and confidential information, while maintaining a professional demeanor at all times. Ability to thrive in a results oriented environment, yet remaining flexible and versatile.

PROFESSIONAL EXPERIENCE

CNC Laser Machine Operator 03/2012-Present

Central Moloney

Utilize CAD software to generate specifications for molds and design to cut raw material.

Responsible for preventive maintenance and repair of mold, CNC machinery, and laser machines.

Examine blueprints, layouts/charts, and job orders for information specifications and tooling instructions.

Programming CNC machinery per the production plans for quality standards.

Electrician 03/2011-02/2012

Planter’s Cotton Oil Mill – Pine Bluff, AR

Ensure proper function of all electrical units in the facility.

Coordinate work functions for organizational departments.

Attend professional development seminars.

Maintain electrical inventory records.

Quality Assurance Agent 12/2010-02/2011

Fidelity National Information Service – Little Rock, AR

Perform various transit and statement tasks to ensure accuracy and timely distribution.

Perform administrative tasks relating to the Item Processing Department operation.

Responsible for addressing errors found in transactions.

Inventory Clerk Specialist 08/2010-10/2010

A Team Temporary Services – Pine Bluff, AR

Wheeling Machine Products

Accountable for ensuring accurate counts for successful operation.

Responsible for adjusting variances within a database for Work in Progress (WIP)

Track items/product to ensure all operations are correct and accounted for on time sheets.

Ensure WIP transfers are completed in a timely manner.

Attended daily safety meeting, ensure use of required PPE.

Technical Support Coordinator I 02/2010-06/2010

Verizon Wireless – Little Rock, AR

Evaluate customer concerns and resolve problems to customer satisfaction.

Utilize various administrative tools and resources for customer resolution.

Troubleshoot for PC Operating systems, specifically Device Manager and TCP/IP configuration.

Provide detailed information on how to set up/configure data and voice products.

Lead Technical Support Representative 05/2006-02/2010

Alltel, Corporation – Little Rock, AR

Perform data conversions and repairs of customer data in order to meet programming specifications.

Answer technical questions regarding software products

Troubleshoot IT threats reported by customers in a timely and efficient manner.

Managed a team of 21 people to insure 100% customer satisfaction was accomplished.

Console Operator 08/2005-04/2006

Securitas Security Company – Little Rock, AR

Provide safety and security for client property and personnel.

Observe and report activities and incidents that were a threat.

Inspect for irregularities through periodic patrolling.

Data Manager 02/2005-06/2005

Jefferson Comprehensive Care – Pine Bluff, AR

Generate data queries based on validation checks or errors and omissions identified during data entry to resolve identified problems.

Develop project-specific data management plans that address areas such as data coding, reporting, or transfer, database locks, and work flow processes

Prepare data entry supported files in Careware 4.1 and trained staff on technical procedures or software program usage

Contribute to the compilation, organization, and production of protocols, clinical study reports, regulatory submissions, or other controlled documentation.

EDUCATION

Computer Information Systems, Bachelor of Science May 2004

Grambling State University, Grambling, LA

Technical Integration

Adobe

Dreamweaver

Adobe Photoshop

Adobe Flash

Corel Paint

Shop Pro

MS Office Suite

AJAX

AS 400

HTML/XHTML

Java

JavaScript

Perl

SQL

XML/XSL

Visual Basic

MySQL

Oracle

AIX/Linux/UNIX

Windows Vista/7

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