TODD LEE
**** ** **** ******, ********** Point, FL 33064 954-***-**** *****.***@*****.***
CIO • EVP/SVP of IT • CTO
Dynamic Information Technology Executive who drives industry-leading levels of efficiency and profitability for Fortune 1000 organizations. Visionary professional who develops business-focused IT strategies, and leads clear, effective tactical implementations of business, financial, competitive, and customer demand solutions. Forward-thinking leader who drives organizational and technological change to nimbly address rapidly evolving markets. Motivational team builder, coach, and mentor, who creates a productive environment of open dialogue and transparency, and ensures maximum ROI from lean IT organizations.
Areas of Expertise
Change Management • International Business • P&L • Strategic Planning • Distribution • Inventory Management • Logistics • Outsourcing • Needs Assessment • IT Infrastructure/Design • Data Warehousing • IT Strategy • IT Security • Process Improvement • Software Development • Project Management • Deployment/Migrations • Web Design • Business Development • Negotiations • e-Commerce • CRM, ERP, WMS • Application Development • BI / Data Warehousing • Disaster Recovery • High Availability • SOX / PCI Compliance
PROFESSIONAL EXPERIENCE
SYSTEMAX INC./TIGERDIRECT.COM, Miami, FL May 2000 – March 2012
Fortune 1000 company selling PCs, electronics, and industrial products through branded e-Commerce web sites, retail outlets, and relationship marketers. Primary brands include TigerDirect, CompUSA, Circuit City and Global Computer. Total revenues of $3.2B+
EVP, North American IT 2006-2012
Promoted to spearhead technology strategy and vision, and build IT roadmap to directly support explosive worldwide business growth in multiple countries, 43 retail locations, 17 call centers, and 7 distribution centers (2 > 300K square feet). Direct continuous migration to constantly improved systems, enabling consistent achievement of aggressive, same day shipping SLAs. Recruit, coach, and mentor teams of 5 direct reports, development team of 14, and an IT staff of 85. Manage $20M+ operating budget. Recruit and lead top-tier development teams in creation of major inhouse applications including tigerdirect.com, compusa.com, and internal Business Intelligence applications to enhance financial, sales, and inventory data transparency.
• Key contributor to acquisition and integration of Retail, Call Center, & Web divisions of CompUSA, and Call Center & Web for Circuit City.
• Spearheaded vision and implementation for Retail 2.0, bringing together premier online and web shopping experience through creation of internet kiosks in all retail outlets detailing product features and pricing specials for every major product offered.
o Grew sales by 10-15%.
o Fully implemented system within 6 months, significantly overachieving expectations.
• Led implementation of custom, high volume, automated, paperless pick WMS system for multi-warehouse environment, reducing costs by $1M and supporting aggressive same day shipping SLAs.
• Managed rapid (under 1 year) migration from Legacy POS system, increasing number of locations rolled out from 25 to 43 and growing.
• Maintained sub 1.0% information technology spend of revenue during period of rapid, double digit business growth.
• Directed migration of AP & GL to SAP, with significant increases in efficiency.
• Tigerdirect.com was ranked #2 in response time in Gomez Retail Product Order benchmarks for CYBER MONDAY (#1 in availability, and #4 in consistency).
VP, IT 2003-2006
Promoted to lead enterprise IT architecture, infrastructure, and customer delivery. Directed development of custom application, infrastructure, information, business, and security systems.
Developed fraud identification system, dramatically reducing fraud by 80%+ to .03-.05%, versus industry average of 1%.
• Implemented new warehouse technologies, including directed pick & put way, RF capabilities, high volume automated shipping conveyor system, and print & apply shipping labels, reducing warehouse staffing costs by 50%.
• Installed worldwide MPLS worldwide, slashing telecom costs by $1.2M / 20%.
• Re-architected hardware, software, and design for Tigerdirect.com, creating 1 of top 10 Computers and Electronics websites with industry leading features, load times, and usability.
• Established 1st corporate Project Management Office (PMO) to coordinate and manage enterprise-wide initiatives, significantly cutting time to market and enhancing clarity for SOX compliance.
• Increased EDI footprint, increasing sales to 25% of the company's revenue stream while reducing the company's inventory requirement.
Director of MIS 2000-2003
Directed and managed all back office operations, ERP systems, and upgrades.
Led initial implementation and design for tigerdirect.com.
• Established 1st corporate helpdesk.
• Analyzed processes and procedures, and recommended communication and office system equipment enhancement to minimize expenses while ensuring reliable, timely services.
ESCALATE RETAIL, Delray Beach, Florida 1992-2000
Providing e-Commerce, Order Management, and Clientele consulting & services
Senior Systems Consultant, 1997-2000
Partnered with client leadership to analyze and define business requirements, evaluate current technologies, and make recommendations for system improvements.
• Designed systems for 40+ end-to-end enterprise projects.
Senior Support Representative, 1992-1997
Trained clients on MACS mailing and cataloging system.
EDUCATION
Bachelor of Business Administration, Florida Atlantic University, 1992