Customer Service Representative

Angela Vorise

*** **** *** ****** **

San Marcos, Ca 92078

858-***-****

*******@*****.***

SUMMARY: Highly ambitious and educated criminal justice professional with experience in customer service.

EDUCATION

Remington College-San Diego

Associate’s Degree in Criminal Justice

SUMMARY OF COURSES

Computer Skills

• Office 2007

• Access/Spreadsheet Applications

• Excel/ Database Management

Policing

• Field Operations

• Security management

• Correctional Institutions

• Criminal Investigations

Human Relations

• Criminology/ victim logy

• Liability and Ethnic for the Criminal Justice Professional

• Psychology

Basic law

• Criminal Law

• Constitutional law

Forensics Course Consisting of:

• Fingerprinting and Identification

• Shoe Impressions and Identification

• Tool mark Impressions and Identification

• DNA evidence and uses

EXPERIENCE

Marshalls-Cashier/Customer Service representative November, 2009-September ,2011

• Ensure all customer questions and concerns are successfully resolved

• Maintain cleanliness and order in the store

• Ensure all items were proper place

• Assist customers with purchases and returns

KFC-Cashier August, 2007-September, 2008

• Assisted customers with purchasing food

• Ensured customer concerns are resolved

• Maintained cleanliness and order of restaurant

• Maintained quality of food served

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