Krystal Griffin
Chicago, IL ****3
*********@*****.***
General Purpose
Performed a wide range of receptionist and administrative office support activities, for the department and/or managers and supervisors to facilitate the efficient operation of the organization.
Skills
Typing: 50 wpm.
Interpersonal skills, office etiquette and phone manners.
Software: All windows operating systems, Microsoft Word, Excel and WordPerfect.
Experience
October 2007 – June 2011
Receptionist/Administrative Assistant
Abraham Lincoln Centre; Chicago, IL
Maintained switchboard for over 200 employees at different locations.
Answered phones and met with the public to answer their queries.
Set appointments, keyboarding/data-entry and performing other office tasks.
Inputting donation information in Fundraiser Salesforce system.
Typed company documents.
Upgraded all office filing system.
September 2005 – October 2007
Consultant
(UIC) Department of Children & Youth Services; Chicago, IL
Consulting with Head Start Delegate Agencies to determine eligibility for children enrollments.
Process billings to Agencies to support documentation of billings.
Follow-ups on submitted billings/vouchers.
Performed miscellaneous job-related duties as assigned.
Inputting applications into Child Care Management Information System. (CCMIS).
Pulling and entering applications from IMEDGE.
Verifying information in the Illinois Public Aid Communication System (IPACS).
August 2004 – August 2005
AmeriCorps G.E.D. Tutor
(UIC) Family Start Learning Center, Chicago, IL
Assisted with one on one tutoring for math, reading and essay writing to prepare students for GED exam.
Facilitate Family Literacy Aprendiendo Mejorando Educando (FLAME) literacy activities for students.
Assisted with clerical support including answering phones, record keeping and greeting visitors.
November 2003 – August 2004
AmeriCorps FLAME Facilitator
(UIC) Family Start Learning Center, Chicago, IL
Assisted in facilitation of FLAME literacy activities for parents at Head Start Sites around Chicago.
Aided in career planning for Head Start parents.
July 2002 – February 2003
Waitress/Cashier/Hostess
Soul Queen Restaurant, Chicago IL
Responsible for greeting customers.
Maintained cleanliness and organization of dining area.
Prepared customer orders and catered to customers requests.
Volunteer Experience
June 1999 – August 1999
Volunteer Resident Assistant
Ada S. Niles Center, Chicago, IL.
Assisted with physical activities for elderly residents
Provided companionship for the elderly
Education
Diploma obtained