Customer Service
Resume:
Dana Younger
*** * ******** **. ******, TX *****
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My objective is to secure a position where I can utilize my 8 year experience of administrative skills, leadership skills, customer relations, and problem solving in the best interest of the company.
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Education and Training
University of Phoenix in Houston, TX Major- Psychology 01/2010 to current
CSI, Bryman College in Los Angeles, CA Medical Assisting Program 11/99-06/00
La Trade Tech College in Los Angeles, CA Cosmetology/AA Degree 08/93-05/96
Washington High School in Los Angeles, CA High School Diploma 1989
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Summary of Qualifications
Administrative/ Customer Service Skills:
I have experience answering customer inquiries, problem solving and providing detailed information to the customer; I have assisted in the development and incorporation of new policies and procedures for offices; and assisted in the training of new employees; I have also managed a staff of 6 employees
Computer Skills: Microsoft Word, Excel, Access, PowerPoint, Outlook Express
Microsoft Windows, XP, Microsoft Office
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Work Experience
Weiser Security
Position: Security Officer 03/2011 to current
Family Dollar 12/10-03/11
Position: Store Clerk/ Cashier
Southbay Endocrine and Associates 05/06-07/08
Position: Receptionist
A Diop Family Care Medical Group 05/00-05/06
Position: Medical Assistant (front and back office) and referral coordinator
References upon request
Contact this candidate