Project Manager Customer Service

Cell 727-***-****

**********@***.***

Robert H. Loth III

PROFESSIONAL EXPERIENCE

Apartment Advisors USA –Jacksonville, Florida August 2009-Current

Property Management Company (LIHTC, Section 8, C and D distressed assets) Irealty Software

Regional Property Manager 2000 units (traveling 90% to eight states)

• Developed company policies, procedures, job descriptions and employee handbook

• Implemented collection and occupancy goals for each asset

• Trained Managers and staff

• Cut staff as needed and payroll where needed

• Negotiated all service and utility contracts

• Terminated several staff members for theft

• Turn around plans for all assets

• Created preventative maintenance plan for entire company

• Set up national accounts for maximum discounts on supplies

• Managed capital improvements on all assets

• Increased occupancy and decreased collections

Plant and Tree Nursery (Owner) -Largo, Florida May 2008-July 2009

Prospect Capital Group - Stanford, Connecticut May 2004-May 2008

Development/Asset Management

Senior Project Manager/Owners Rep.

• Managed the biggest condo conversion in Florida History ($110 Million purchase $50 million renovation 1006 units)

• Helped supervise and plan the conversion of over 1500 units in three Florida markets

Project Manager/Owners Rep.

• Negotiated and managed contracts with in-house projects and GC.

• Interview all new contractors

• Review and manage monthly draw

• Walk with Bank Reps and Equity Partners

• Review and approve all change orders

• Balanced budgets and variances

• Pull permits for in-house projects

• Oversee in-house projects

• Meet with city inspectors

• Daily site inspections

• Create and update schedules

• Manage closings timelines

• Manage escalated owner issues

ER Management- Birmingham, Alabama Nov 2003-Apr 2004

Property Management Company (A+ assets) Yardi Experience

Regional Property Manager

• Property inspections not limited to curb appeal, made and make ready units, code compliance, file audits

• Created aggressive schedules for make ready units to be all be completed by the 15th of the month

• Worked with key team members to increase the value of dated units

• Create goals, marketing plans, lease ending schedules and review each asset with Property Manager and Maintenance Supervisor

• Motivate and help train all employees

• Review budgets and variance reports

• Audit all vendors pricing and workmanship

• Trained Managers to run assets as an owner

Fifteen Asset Management- Miami, Florida Oct 2002- Nov 2003

Property Management (C and D assets, Section 8) Yardi Experience, LIHTC Experience

Strategic Management

• Reported directly to the Owners and Head of Operations.

Assisted with a hostile takeover of 15,000 units in over 20 different markets October-Dec. 2002.

• Jan.-Nov. troubleshoot distressed assets throughout the country with many structural and management issues.

AIMCO – Atlanta, Georgia April 2002–Sept. 2002

Property Management B and C assets (3750 units) Rent Roll Experience

Director of Marketing

• Create marketing plans for each asset

• Trained staff

Atlanta Apartment Guide – Atlanta, Georgia Nov. 2001–April 2002

Multi-Family Publication

Customer Service Representative

• Follow up with clients and up sell advertisement

• Responsibilities included working with all levels of management, creating contacts, generating sales, and creating a workable portfolio.

AIMCO – Longwood, Florida Jan 2001–Sept 2001

Property Management B and C assets

S.T.A.R.T Leasing Specialist

• Partnered with RPM to troubleshoot assigned assets throughout the United States

• Increased property occupancy through multiple troubleshooting tasks

• Increased traffic, resident retention, advertising, marketing, trouble-shooting, training (creating urgency, higher closing ratios).

Colonial Properties Trust – Gainesville, Florida Sept. 1998-Dec. 2000

Property Management B and C Student Housing (620 units) Rent Roll Experience

Leasing Manager March 2000-Dec.2000 $10.00+Bonus

• Supervising entire leasing staff

• Collection, outreach, hiring, training staff, setting up models

• Successfully scheduled 270 apartment turns in a two-week period

• Outreach and marketing plan

Leasing Consultant Sept. 1998–March 2000

• Toured property with perspective renters

• Assisted with rent collections and work orders completion

Performance and Awards:

Regional Manager-

Created a property management plan for owner (company handbook, policies and procedures)

Increased revenue across the board each month (February increased by $48,751).

Negotiated trash collection contracts to save approximately $60,000 annually.

Increased fiscal occupancy across the board by 10%

Developed utility savings plan

Senior Project Manager-

Promoted to Senior Project Manager in first 4 months of employment

Senior Project Manager of the biggest condo conversion in Florida history (1006 units on Tampa Bay, $110 million purchase, $65 million dollar renovation)

Regional Manager-

Three out four assets at $0 delinquency by the 15th of the month for the last three months. The fourth asset closed out at $1700 from $11,000

50% Vacant make ready completed by the 15th of the month and 75% vacant make ready by the 25th of each month.

Two communities have increased occupancy from 89% to 94%-95% occupied and 97%-96% pre-leased. The other two assets are lease ups and successfully moving forward.

Managed 1400 units in three different states/four different markets

Strategic Management-

First asset: Woodlawn Park St. Pete, Fl. (176 units)

Increased occupancy by 30% to 99% occupied

Delinquency less than $1500 from $21,455

Monthly Income increased by 53% in 60 days

Second asset: Harbor Island Alameda, Ca. (615 units)

Collected $30,000 more in delinquent rent and from previous month

Highest renewals closed in one month for the company (205 renewals). $17,000 increase in revenue one month of renewals

The previous year Harbor Island residents had over 8000 contacts with Alameda Police Department. Last two months (August-September) prior my departure, APD was averaging fewer than 250 phone calls a month

Director of Marketing-

Average occupancy was three occupancy points above market. Atlanta’s average occupancy in 8/02 was 88%.

Customer Service Representative-

Highest renewals in the month of February and service frequency fourth quarter 2001.

S.T.A.R.T Leasing Specialist-

Every property hit their goal within 45 days or less. Goals Increasing occupancy (95% occupied, 95% pre-leased), and CNOI to acceptable levels for the S.T.A.R.T. Team

Leasing Manager-

Increased property rental income by over $65,000 from previous year.

Responsible for the asset steady increase to 100% occupancy (560 units) for 12 months. Offered several opportunities for advancement at other assets. 1999 Southeast leasing consultant of the year.

EDUCATION

CAM

Santa Fe Community College 1998-2000

REFERENCE

Due upon request

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