SUMMARY:

• Offering over Ten years of experience in the Information Technology with Five years of extensive experience in SAP Basis including implementation, upgrade and conversion to Unicode of ERP systems.

• Experience of SAP ECC basis administrator (system monitoring, SLD, STMS, troubleshooting, system copies)

• Experience of migration SAP ECC from one company to another.

• Experience in installation of SAP Netweaver Business Warehouse scenario and the connection to ERP.

• Experience in installation of Oracle CRM (Siebel 8.1)

• Experience in installation of SAP Netweaver Enterprise Portal Self Service scenario (JCO, SSO, etc.)

• Experience in SAP Solution Manager Installation and the connection of Satellite systems.

• Experience of SAP system copies including heterogonous and homogonous system copies.

• Experience in Oracle upgrade for SAP Installation from 9i to 10g.

• Experience in Microsoft SQL and Oracle Database Administration.

• Experience in Microsoft Active Directory, DNS, DHCP Services Administration and Installation.

• Experience in Microsoft Exchange 2003 Administration and Installation.

• Experience in internet security and acceleration (ISA Server) administration and installation.

• Knowledge in SMS Server (Systems Management Server) Administration and Installation.

• Knowledge in Maintenance and Administration of LAN and WAN including configuration of Cisco switches and Routers.

• Strong understanding of Frame-Relay configuration for Wan Connections.

• Proven analytical, problem solving abilities and solid interpersonal skills.

CERTIFICATION

• SAP Certified Technology Consultant SAP NetWeaver '04 - SAP Web AS for Oracle

TECHNICAL SKILLS:

Network: Cisco Products: Routers and Switches

OS: Windows 95/98/XP/Win 7, Windows NT 4.0/2000, 2003, 2008.

DATABASE: MS SQL Server 2000,2005 Oracle 8.x/ 9i, 10g

ERP: SAP R/3 4.7, SAP ECC 6.0, SAP EP, RFC.

CRM Oracle Siebel 8.1

PROXY SERVER: Internet Security and Acceleration

EDUCATION:

• Bachelor of Science in Computer Science

Technological University of Santiago (UTESA). Dominican Republic

PROFESSIONAL EXPERIENCE:

Empresas Leon Jimenes, D.R.

SAP R/3 Basis Administrator

Feb 2005 - Present

Network and Server Coordinator

Empresas Leon Jimenes is leading manufacturer of consumer products in Dominican Republic related to beer and cigars.

I am responsible to administrate tasks to the ERP systems. These tasks includes the administration of SAP Instances, STMS, client administration, system monitoring, RFC interfaces monitoring, schedule and monitoring jobs, support to functional and security teams, perform support packages and sap notes, backup monitoring, restore on demand, analysis, solve and documents problems.

Also, I am in charge to manage the datacenter. The datacenter have 60 servers, almost all servers have windows 2003 and few of them have windows 2000 and windows 2008. I have in charge 3 people that reports to me as support for servers, support for Data Base Administrator and support for network administrator.

Achievements:

o Monitoring SAP System Landscape with Sap Solution Manager, verify the early watch report and take actions if necessary.

o Executing and scheduling transports using STMS according to the change process.

o Create and Monitoring SAP interfaces using transaction SM59.

o Schedule and Monitoring Jobs using transaction SM36 and SM37.

o Schedule and Monitoring backups using DB12 and DB13.

o Create scripts for restore backups using brtools utility through the command prompt.

o Applying SAP support packages using spam transaction.

o Applying SAP notes using note transaction.

o Check Oracle database warning message using transaction db13.

o Schedule and check the execution of oracle statics.

o Check database space and give space to oracle table spaces if necessary using brtools.

o Applying Oracle parches according to sap notes publications.

Environment: SAP ERP 4.7, SAP ECC 5.0, SAP ECC 6.0.

Empresas Leon Jimenes, D.R.

SAP Netweaver EP Database Migration

August 2011 – NOV. 2011

The project involved the database migration of SAP Netweaver EP from Oracle to SQL Server.

This included the planning, preparation, migration and Homogeneous system copy, and Post-installation task of SAP Netweaver EP.

Test the connection to the ERP system.

Achievements:

o Performed the preparation of Windows O.S. according to sap documentation in the target host.

o Performed the installation of SQL Database, applied SQL database patch according to sap notes in the target server.

o Executed sapinst and export the database in the source host.

o Executed sapinst and import the database in the target host.

o Test the connection to the backend system and repair if necessary.

o Performed the configuration of JCOs if necessary.

Environment: Windows 2003 64 Bits, SAP ECC 6.0, SAP EP Core.

Empresas Leon Jimenes, D.R.

SAP Netweaver Business Warehouse

Sept. 2010 – Dec. 2010

The project involved the implementation of SAP Netweaver with BI scenario.

This included the planning, preparation, installation and post-installation task of SAP Netweaver with BI scenario.

Perform the connection to the ERP system, and perform the connection to the existing Enterprise Portal.

Achievements:

o Performed the preparation of Windows O.S. according to sap documentation.

o Performed the installation of SQL Database, applied SQL database patch according to sap notes.

o Executed setup of SAP Netweaver Installation and applied the stack support package.

o Performed the connection to the backend system.

o Performed the connection to the Enterprise Portal

o Performed the configuration of JCOs according to the requirements of functional area.

Environment: Windows 2003 64 Bits, SAP ECC 6.0, SAP EP Core.

Empresas Leon Jimenes, D.R.

SAP Netweaver Enterprise Portal

Feb 2009 - May 2009

The project involved the implementation of SAP Netweaver Enterprise Portal with Self Service scenario.

This included the installation of SAP EP Core, deploy Self Services (XSS) with the ERP Java Components package, perform the connection to the ERP system, and perform the activation of Adobe Document Services and resolving system incidents.

.

Achievements:

o Provided a copy of ERP production system to perform some test in a controlled environment.

o Performed the preparation of Windows O.S. according to sap documentation.

o Performed the installation of Oracle Database, applied oracle database patch according to sap notes.

o Executed setup of SAP EP Core and applied the stack support package.

o Performed the connection to the backend system.

o Performed the configuration of Adobe Document Services.

o Performed the configuration of JCOs according to the requirements of functional area.

Environment: Windows 2003 64 Bits, SAP ECC 6.0, SAP EP Core.

Empresas Leon Jimenes, D.R.

SAP Upgrade Proyect

Jul 2008 - Nov 2008

The project involved the Upgrade of Windows OS from 32 bits to 64 bits, the upgrade of Oracle Database from 9i to 10g, the upgrade of ERP from 4.7 to ECC 6.0 and the conversion to Unicode.

Achievements:

o Planning, design and discus the upgrade strategies with the functional areas.

o Upgrade kick-off presentation to the IT staff.

o Performed a preparation to execute the upgrade (download setup files, download and read sap notes before the upgrade).

o Performed a copy of ERP production system to execute an upgrade test in a controlled environment.

o Prepare the documentation of all corrections for the cut-over.

o Estimate downtime according to the results of the upgrade in a test system.

o Coordinate functional test in conjunction with the functional areas.

o Prepare and test the cut-over plan for going live

Environment: Windows 2003 64 Bits, SAP ECC 4.7, SAP ECC 6.0.

Empresas Leon Jimenes, D.R.

SAP Site Provisioning

Jun 2007- Sep 2007

Empresas Leon Jimenes had a remote site for the entire SAP system landscape. The remote site was property of Phillip Morris International. They were business partners.

They decided to separate and we needed to bring the system to the site in Dominican Republic.

The strategy was to perform a system copy of the entire system landscape, with a minimal system downtime.

Achievements:

o Participate in project preparation and discuss how to move the system with a minimal interruption.

o Perform the installation of Windows 2003 32 Bits and apply windows updates.

o Perform the installation of Oracle Database 9i and apply oracle updates.

o Perform a SAP system copy according to SAP documentation.

o Copy archives redo logs from a remote site and apply until the decommission day.

Environment: SAP R/3 4.7, Oracle 9i, Windows 2003

Empresas Leon Jimenes, D.R.

Network and Server Administrator Jun 2004- Jun 2007

I had the responsibility of LAN and WAN administration and perform all maintenance tasks in the datacenter. The wan network consists of one principal site and 11 branch office or remote sites. The principal site had 1200 host and branch sites had 600.

The datacenter had 60 servers and I had the responsibility of apply setup and update of O.S., install configure new hardware and software, analyze windows system logs and troubleshoot any reported problems.

Responsibilities:

o Monitoring WAN network and take action to avoid network problems.

o Perform updates and backups of router and switches.

o Configure routers and network switches if necessary.

o Report problems to TELCO.

o Prepare documentation of all network changes.

o Diagnose and resolve network problems.

o Deploy windows updates using Microsoft SMS.

o Perform setup of windows O.S.

o Manage and configure Microsoft active directory.

o Perform maintenance daily task for Microsoft exchange server.

o Provide technical support to help desk.

Environment: Cisco Routers models 800 -2500 – 3800 cisco switches 2900 - 3500 – 6500

Empresas Leon Jimenes, D.R.

Technical support Jul 1998- Jun 2004

This job consisted in installation and configuration new computers, install software and solve all problems to end users.

Responsibilities:

o Perform installation of new computers, installing O.S. and configure end user programs.

o Unlock user with Microsoft active directory console.

o Provide end user support trough a pager for the entire company.

o Diagnose and resolve network problems.

o Prepare a weekly report of all cases.

Environment: Windows 95 – Windows NT – Windows xp – Windows 2000

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