Rhonda A. Sutherland
White Cloud, MI 49349
mailto:***********@*****.***
Objective: To obtain a position in the customer service field where my communication skills and service to the general public can be utilized.
Highlights of Qualifications
Customer Service
Sales
Supervision
Handling customer issues
Inventory
Scheduling
Relevant Skills and Accomplishments:
Customer Service
Handling customers returns, questions, complaints, etc..
Answering phones.
Inventory on computers.
Handling money.
Directing customers to the proper area when looking for specific merchandise.
Working with other team members.
Nurses aid
Patient care.
Knowing a patience vital signs.
Handling charts.
Hygiene for the patient.
Setting up meals for patients.
Substitute Paraprofessional
Substitute teacher.
Helping teachers with students.
Computer work with elementary students, and children with disabilities.
One on ones with children who have a disability.
Organizing a schedule.
Employment History
07/2004- 11/2007 Customer Service Manager Wal-mart Super Center, Fremont, MI
09/2005- 11/2007 Teacher Substitute Paraprofessinal, White Cloud, MI
05/2002- 07/2002 Certified Nurses Aid Transitional Health Services of Fremont, Fremont, MI
Education
Associates degree Early Childhood education
Baker Community College, MI
Notes/Other Information:
Interested in any sort of receptionist services, involving customer service sales