Customer Service Sales

DAVID PINCKNEY

**** ********** **.

Charleston, SC 29420

Phone: 843-***-****

Cell: 404-***-****

E-Mail: *****************@*****.***

Career Overview

Results-driven Customer Services Representative with proven ability to establish rapport with clients.

Motivated customer service representative with over three years retail experience in a fast-paced environment.

Core Strengths

Large cash/check deposits

Store maintenance

Inventory control

Top sales performer

Creative problem solver

Excellent communication skills

Courteous demeanor

Seasoned in conflict resolution

Quick learner

Shipping and receiving professional

CRITICAL THINKING

DATA COLLECTION

EXECUTIVE MANAGEMENT SUPPORT

Adaptability

Conflict resolution

Energetic work attitude

Active listening skills

Proficient in cash management

Opening/closing procedures

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

Consistently generated additional revenue through skilled sales techniques.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience

January 1998 to Current

DJP-MANAGEMENT-&-CONTRUCTION TECHNOLOGIES CO. DOUGLASVILLE, GEORGIA

GENERAL-MANAGER

August 1987 to September 1997

THE BINKY GROUP CHARLESTON, SOUTH CAROLINA

EVENT-PLANER MANAGER

Educational Background

2001 LIBERTY UNIVERSITY LYNCHBURG, VIRGINA

Associate of Arts PHILOSOPHY-OF -BIBICAL STUDIES

1985 NORTH CHARLESTON HIGH SCHOOL CHARLESTON, SOUTH CAROLINA

High School Diploma COLLEGE PREP.

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