Customer Service Quality Control

experience

**** - **** ***** ***** *****

Philadelphia PA

clean 16 guest rooms daily in a timely matter

**** ********* *** ************,**

house keeping supervisor

inspect rooms for cleanliness

oversee staff of ten employees

manage quality control of 107 rooms

2001 - 2004 Sugarloaf Conference ctr.

Philadelphia,PA

inspect rooms for cleanliness

set up and break down of meeting & banquet facilities

inventory control of entire house keeping

scheduling entire house keeping employees

1999 - 2000 Family Dollar

cashier and stock

1996 -1999

Philadelphia,PA

crew leader

open store for am shift each day

training of all new hires

customer service and staff scheduling

Education

Philadelphia.PA

1985 - 1988

Edison high school

interests

hotel motel management

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