Case Manager, individual and group counseling, motivator, responsible

MARCIA DAVIS-WILLIAMS

646-***-**** *** East ***rd Street, Bronx, NY 10466 ********@*******.***

PROFESSIONAL PROFILE

A caring and dependable mental health professional with extensive experience in working effectively with diverse populations. A skilled motivator and excellent listener who has proven ability to move clients to action. Experienced in facilitating dynamic group and individual programs using multidimensional therapeutic approaches which encourage and inspire participants. Possess outstanding administrative, time management and organization skills.

PROFESSIONAL EXPERIENCE

Bronx PROS - F.E.G.S., Bronx, NY

Mental Health Intern 09/2010 to present

Managed a caseload of 3 with dual diagnosis, provide individual and group counseling a as well as rehabilitation services. Construct treatment plan and develop monthly progress notes.

• Successfully developed strong working relationship with client and helped him to step out of his comfort zone and take charge of his treatment.

AXION of NJ LLC (Temp Agency), New York, NY

Assignment: F.E.G.S. – CDT Program, Bronx, NY

Case Manager 05/2010 to 08/2010

Case Manager 09/2008 to 08/2009

Managed a caseload of 25+ clients who are diagnosed as mentally ill provide individual and group counseling and rehabilitation services in order to maximize their functioning and move toward a greater level of independence.

• Facilitate dynamic groups which resulted in client participation and getting them to take responsibility for their actions.

PROMED PERSONNEL SERVICE (Temp Agency) New York, NY

Assignment: Bowery Resident’s Committee, New York, NY

MICA Specialist – CDT Program 08/2009 to 04/2010

Managed a caseload of 12 clients who are dual diagnosed; provided individual and group counseling and rehabilitation services in order to maximize their functioning and prevent hospitalization. Constructed treatment plans for each client. Provided ongoing feedback to help them determine their strengths, deficits, interest, aptitudes and progress within the program.

• Helped clients move toward a greater level of independence helping with medication compliance and independent housing.

• Facilitated the following groups: Bipolar and Addiction; Schizophrenia and Addiction; Big Book; Relapse Prevention; Steps 1,2,3; Sponsorship.

THE SALVATION ARMY ADULT REHABILITATION CENTER, New York, NY

Counselor 08/2006 to 03/2008

Maintained a caseload of 25-40 beneficiaries for scheduled appointments on a weekly and bi

weekly basis and for crisis counseling of the homeless, substance abuser, HIV, domestic violence

as needed. Maintained written documentation of all counseling sessions. Provided beneficiaries

with assistance for referrals to service providers and assistance in transitions to enhance their

functioning back into the community. Recorded monthly statistical information of counseling

sessions. Substituted for Intake Coordinator as needed.

• Conducted 5 counseling and education groups per week.

MARCIA DAVIS-WILLIAMS Page Two

St. Joseph's Medical Center, Yonkers, NY

Supportive Case Manager 09/2002 to 08/2006

Provided concrete and supportive case management services to 20 assigned clients, enhancing

their ability to become active within their community. Researched and supplied clients with

community resources. Accompanied clients to medical appointments and service provider

agencies. Provided clients with supportive counseling, continued consultation, monitoring advocacy

with all service providers.

• Arranged transportation and homemaker services for clients whose physical and/or emotional functioning made them unable to negotiate ADL tasks independently.

• Provided bi-annual, goal-oriented ISP that documented coordination and consultations with clients and service providers, and also reflect on-going assessments of needs, progress, strengths, and weaknesses of clients.

Palliative Care Training and Education Program for Caregivers, New York NY

Administrator 11/2000 to 05/2002

Assisted program director in implementing an extensive training to caregivers. Coordinated day to

day operations of the program. Prepared training material for reports and presentations.

Maintained logs and journals for trainees.

EDUCATION

THE COLLEGE OF NEW ROCHELLE, New Rochelle, NY

Master of Human Services/Mental Health Counseling – 2011

The Center for Addiction Studies and Research

CASAC Training - 2012

Bachelor of Arts: Major Psychology - 2002

CERTIFICATIONS

The College of New Rochelle, New Rochelle, NY

Advanced Certificate in Thanatology (Grief Counseling) - 2011

Westchester Community College, Valhalla, NY

Certificate of Completion in Medical Terminology - 2004

Trinity Baptist Church, Bronx, NY

Certificate in Bereavement Course & 1999-2002

Certificate of Training Bereavement Support Leadership

New York Theological Seminary, New York, NY

Certificate in Christian Ministry - 1992

ASSOCIATIONS

New York Mental Health Counseling Association – member

Association for Death Education and Counseling – member

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