Customer Service Engineer

Michelle C. Fessel

** *. *** **. ***. * * San Jose, CA 95112 * 209-***-****

********@*****.***

OBJECTIVE: Seeking full time entry level engineering position.

EDUCATION: San Jose State University, San Jose, CA

B.S., Mechanical Engineering, Spring 2011

Overall GPA: 3.25/4.00

Relevant Coursework:

Mechanical Design, HVAC Systems Design, Hydronic Systems Design, Thermal Systems Design, Physics, Engineering Analysis, Heat Transfer and Thermodynamics

Relevant Projects:

Increased HVAC efficiency of campus housing by 20% for senior design project

• Used Trace to assess the effect of window overhangs on building’s energy usage

• Calculated loads, pipe flow friction losses and heat lost through pipe walls

• Cost-Benefit analysis on proposed improvements to the HVAC System

Designed HVAC system for an office building

• Hydronic system layout on blueprints with sized pipes and valves

• Air ducts sized and laid out on blueprints of building using AutoCAD

• Sized VAV boxes, fans, boilers, and chillers for specific design requirements

SKILLS:

• Certified Engineer in Training

• Trace Load Designs

• Microsoft Word, Excel, and PowerPoint.

• Computer Assisted Drafting (CAD) programs.

• Dedicated, efficient worker.

• Multi-task and detail oriented.

• Time management.

• Teamwork skills across disciplines.

• Machine shop safety

• Effective communication skills.

EXPERIENCE: Angle Systems, Mountain View, CA

Project Engineer, Nov. 2011 to present

• Ordering and receiving of equipment parts.

• Calibrating, testing and maintaining of digital fiber sensors.

• Basic wiring and construction skills.

• Writing of user manuals and bill of materials.

Barnes & Noble College, San Jose, CA

Retail Sales Associate, Jan. 2010 to present

• Customer service and textbook inquiries.

• Organize and display store’s merchandise.

• Basic secretary skills, data entry, and cashiering.

ACTIVITIES: Member, Pi Tau Sigma, 2008-2011

Member, ASHRAE, 2010-2011

Graduate, Space and Engineering Academy, 2002-2006

Member, California Scholarship Foundation (C.S.F.), 2004-2006

Volunteer Tutor, SJSU, 2008-2009

Contact this candidate