Technical Support Assistant

Eliezer Montesino

*** **** **** ***. *-*, Delray Beach, Florida 33445

561-***-****- ************@*****.***

OBJECTIVE

Looking to become an irreplaceable asset to my employer while constantly learning and expanding my capabilities and skills. Seeking a stable and dynamic work situation that will both challenge and enhance my career.

EXPERIENCE

Work at Home Technical Support Agent | The Answer Group, North Lauderdale, FL

5/2010 – Current

• Independent Contraactor for Verizon

• Certified in Verizon FIOS Technical Support

• Works directly with customer to provide technical support for voice, internet, and video

Computer Operator | Hollander Home Fashions, Boca Raton, FL

9/2008 – 10/2009

• Process information to and from remote manufacturing facilities

• Print and distribute reports for internal and external personnel

• Review, order, distribute, and stock of office supplies

• EDI processing – customer and supplier information - Purchase orders, Advance ship notices, Invoices

Warehouse Worker | Regal USA, Ft. Lauderdale, FL

7/2008 – 9/2008

• Pull customer orders and prepare for sending

Loader (Temporary Position) | Schwabel’s Bread Factory, Youngstown, OH

4/2008 – 7/2008

• Load bread on trucks

Security Guard | Morris Security, Youngstown, OH

1/2008 – 4/2008

• Provide security services for various short-term assignments

Assistant Media Specialist | Church of All Nations, Boca Raton, FL

5/2007 – 11/2007

• Film and edit videos for video spots during weekly services using Final Cut Pro.

• Man sound system and prepare sound equipment for church events.

• Maintain church technology.

Grounds Crew Member | Church of All Nations, Boca Raton, FL

3/2007 – 5/2007

• Clean and maintain church grounds.

• Coordinate preparation of rooms for special events.

Cashier’s Assistant | Whole Foods, Boca Raton, FL

11/2006 – 2/2007

• Collect shopping carts from parking lot.

• Bag items for customers and helped them out to the parking lot.

• Keep front area of store clean and presentable.

Non-emergency Medical Driver | Horizon Transport, Boca Raton, FL

1/2006 – 6/2006

• Transport patients to various locations.

• Assist handicapped patients in their transportation needs.

Tracing Clerk | Harte Hanks, Boca Raton, FL

5/2005 – 1/2006

• Run faxes for the company.

• Input data in the computer system.

• Track shipments throughout the United States.

EDUCATION

Gold Coast Schools, Boca Raton, FL

Real Estate Sales Associate

Central Bible College

Associate of Arts Degree in Church Music

Completing final requirements

PERSONAL INTERESTS

Repairing and modifying electronics/building computers

Singing/playing various instruments

Teaching instruments and music

Contact this candidate