Customer Service Sales

*** ********* *** *** ***** CA *****

PHONE 619-***-**** CELL 619-***-****

RAUL CAMACHO

• QUALIFICATIONS & SKILLS

• BILINGUAL

• EXCELLENT CUSTOMER SERVICE SKILLS

• EFFECTIVE WRITTEN AND VERBAL COMMUNICATIONS SKILLS

• COMPUTER LITERATE IN MICROSOFT OFFICE/PC/MAC

• GREAT ORGANIZATIONAL SKILLS & MULTI TASKING

• GOOD ANALYTICAL SKILLS

• WORKS WELL UNDER PRESSURE

• STRONG DESIRE TO LEARN

• General construction background

• Exp. In Hand tools, power tools, maintenance work

• EMPLOYMENT

DISTRICT PROJECT TEAM SPECIALIST

• TRAVELED AROUND THE COUNTRY CONDUCTING GRAND OPENINGS, STORE REMODELS, AND STORE RELOCATIONS.

• TRAIN NEWLY HIRED ASSOCIATES IN PROPER S.O.P (STANDARD OPERATING PROCESSURE) RUNNING REGISTERS, STORE POLICIES AND CUSTOMER CONTACT.

• TRAIN NEWLY HIRED ASSOCIATES IN CUST. SERV SKILLS, SALES, FUNCTIONALITY, MERCHANDISING (PLAN O GRAMS) STORE UP KEEPING (GENERAL MAINTENANCE).

HOME THEATER LEAD SALES/INSTALLER AGENT (SOUTH BAY GEEK SQUAD)

• 1ST POINT OF CONTACT WITH CLIENTS (ACCUSATIONS, COMPLAINTS, WORKER ISSUES, STORE ISSUES, AND ISSUE REPAIR COST FOR CLIENTS, TRAIN NEW INSTALLERS IN PROPER INSTALLATION PROCEDURE) SALES TEAM LEAD (INCREASE MONTHLY SALES, SERVICES, PER TRANSACTION, CLIENT AND BUSINESS’S)

• CONDUCT LOW TO FULL BLOWN INSTALATIONS (TV ON-WALL’S, ON-WALL SPKRS, PROJECTOR INST., REMOTE PROGRAM’S, CONCEAL CABLES, MULTY ROOM INST. IN MILLION DOLLAR HOMES)

• TRAIN ASSOCIATES IN SELLING TECHNICS, ADD ONS, AND COMPANY’S FINANCE OPTIONS.

• REPAIR COMPONENTS (TROUBLESHOOT AND REPAIR AUDIO AND VISUAL COMPONENTS, TV’S)

• KNOWLEDGE IN STRUCTURE OF HOMES AND BUILDINGS IN ORDER TO FULLFILL CLIENTS WANTS AND NEEDS.

• COMPUTER INSTALLATIONS, SOFTWARE INSTALLS/ SOFTWARE UPGRADES.

• GENARAL CONSTRUCTION WORK (RUNNING CABLES, PVC, DIGGING, PATCHING AND PAINTING ALONG WITH MAINTENANCE WORK.

Exp. Marantz,Harmon Kardon,Vienna Accustic,Sony,Panasonic,Toshiba,Yamaha,Pioneer,Samsung,Sharp,Harmony,Niles,

Martin Logan, Denon, Sonos, Bose, Mirage, Klipsch, Definitive Technology, Bose, Onkyo, Lg and Apple.

Exp. Band saw, Saw saw, Skill saw, Power drills, Hand tools, Digging, Patching, Painting, Maintenance work.

• EDUCATION

• 1997-2001 SWEETWATER HIGH NATIONAL CITY, CA

• 2002-2002 SAN DIEGO CITY SAN DIEGO, CA

• 2008-2009 SOUTHWESTER COLLEGE CHULA VISTA, CA

REFERENCES & RECOMMENDATIONS

MOSES CARILLO

619-***-**** DOLCE LOUNGE AND STEAKHOUSE MANAGER

Marcos Douglas

619-***-**** BEST BUY MANAGER

MEMO SANDAVAL

619-***-**** US CUSTOMS

NOE BUENO

760-***-**** BEST BUY INSTALL PARTNER

OMAR COBIAN

619-***-**** CITY OF NATIONAL CITY REC. LEADER

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