Sarah King
Objective
To utilize my experience as a Medical Technologist, Customer Service Representative, and Trainer to assist others in the field to quickly learn and appreciate the ever-growing technology the Medical field has to offer.
Experience
Dune Medical Devices Columbia, MD
Technical Representative
Collect clinical trial data pre, intra, and post surgery
Assist surgeons with using new instrument
Familiarize with procedures and rules of clinical trials
Handle the device during surgery as well disassemble procedures
2005-Present
Robert Wood Johnson Hospital New Brunswick, NJ
Medical Laboratory Technologist-Generalist
Handle specimens such as blood, urine, and other body fluids in Hematology, Chemistry, Coag, Micro, Blood Bank,and Sendout processing
Test specimens using various instruments as well as various manual methods such as reading differential slides for all sample types
Interact with doctors and nurses on patient results based on conditions or specimen discrepancies
Perform maintanence on machines and troubleshoot technical problems
Train new hires to work on a variety of different instruments
Work with little or no supervision in making decision on result reporting, problem specimen handling, technical issues
Active participant in Process Improvement committees as well as Employee Satisfaction committees
Acting Tech-in-charge when Supervisor is not available
Orchestrated and assisted in validating the TEG in the OR and further working to establish a normal range for the Robert Wood Johnson community
Volunteer in Outreach Health Fairs giving free cholesterol and glucose screenings
Assigned Superuser for the PFA-100 as well as assisting in those validations
2000-2005 United Staffing/Quest Diagnostics Teterboro, NJ
Customer Service Representative
Responded to multiple queues of calls at a constant rate from doctors, hospitals, and patients
Provided custormers with assistance in handling specific problems and/or concerns such as ordering tests and understanding and obtaining test results
Aided other co-workers (i.e Phlebs, other CSRs, Sales) with their problems and/or concerns
Contacted medical offices regarding alerts, stats, and critical results
Participated in projects such as the Specimen Six Sigma project with management
“Hand Held” certain larger accounts, such as Summit Medical Group
Conducted extensive training for new employees and/or employees entering phase two or entering weekend training
Acting Supervisor for weekend evening shift
Education Present Rutgers University Newark, NJ
Grad Student, Part time
2006-2009 Rutgers University New Brunswick, NJ
Major in Public Health, Minor in Spanish
2003-2005 Bergen Community College Paramus, NJ
Major in Medical Laboratory Technology
Final GPA: 3.66
American Society of Clinical Pathology (ASCP) certified
CPR certified
Interests
Reading, Marathons, jigsaw puzzles, traveling, Student Doctors Network
Additional Skills
Microsoft Office (Word, Excel, Powerpoint, etc), Internet, Fast typing, working with minimal or no supervision, Excellent Communication
Proficient in the following Instruments:
Beckman Coulter LX20s, LH1500s, Power Processor, Heme Automation, DXI, Access II; Roche Integra800; Siemens TEG; ACL-Tops; Atlas Clinitek, Atlas 500; Radiometers; Siemens PFA-100, Haemoscope TEG; Iris UA analyzer, ProVue
References: Available upon Request
E-mail: *****.******@*****.***
534 Perry Drive North Brunswick, NJ 08902