Manager Sales

TYLER C. SMITH

***** *. ***** *** 847-***-****

Beach Park, Illinois, 60099 *********@*******.***

SUMMARY OF QUALIFICATIONS

Comp TIA A+ 220-701 Certificate

Quick learner; able to troubleshoot problems with computer systems, including hardware, software and peripheral equipment

Work well independently or as a team member

Hard worker, willing to do what it takes to get the job done

Detail oriented

Self-starter with strong customer focus

Ability to work effectively in high-pressure environment

CERTIFICATIONS

CompTIA A+ 220-701

TECHNICAL EXPERIENCE

Windows XP, Windows 7, and Linux operating system installations/ local machine settings and network configuration.

NTFS folder and file level permissions to grant user access.

Troubleshoot TCP/IP connectivity with Windows Operating Systems

Back up and restore files.

Install and troubleshoot PC components and WindowsXP/Vista/7 and Linux installations.

Experience performing skills, operations and procedures in virtual environments (Virtual PC and/or VMware).

EMPLOYMENT EXPERIENCE

Con-Way Freight-Central, Small Equipment Operator, Mundelein, IL 60060 2008 - Present

Successfully operate equipment designed to efficiently sort and handle commercial freight

Approved to handle hazardous materials appropriately adhering to Conway’s strict safety policy

Effectively verify and complete required documentation and reports

Efficiently work in adverse and stressful weather conditions

Fore-See Electric, Electrical Apprentice, Gurnee, IL 60031 2006 - 2010

Assembled, installed and wired electrical systems for new/existing commercial or industrial buildings and residential structures

Responsible for interpreting blueprint and wiring diagrams to ensure proper installation

Accurately analyzed and rectified electrical problems to re-establish proper service in a timely manner

Maintained professional demeanor when working with clients and customers

Coca-Cola Enterprises, Merchandiser, Park City, IL 60085 2001 - 2005

Organized, rotated and stocked shelves at three major chain grocery stores

Complied to manager’s direction on transferring product for display to ensure sales

Appropriately displayed product to meet customer satisfaction and ensure increased sales

Worked as a team with territory manager and sales person by communicating issues as appropriate.

Maintained professional demeanor and ensure customer satisfaction

EDUCATION

Computer Systems Institute, Gurnee, IL 2010 – Present

• Networking Career Program

Will graduate from Networking Career Program in May, 2011 with goal of completing Microsoft Certified System Administration certification at that time. Maintaining 4.0 average

Western Illinois University, Macomb, IL 2004 – 2006

General Education

Marketing

Communication

Political Science

University of Wisconsin-Stout, Menomonie, WI 2003 – 2004

General Education

Marketing

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