Human Reources Generalist

DIALA BSISU

**** ***** ****** ******, **** * – Chicago, IL, 60657

773-***-**** 773-***-**** ********@*****.***

QUALIFICATIONS SUMMARY

Detail oriented, hardworking and dedicated client oriented professional equipped with seven years of experience in general Human Resources practices, recruitment and staffing, training and orientation, employee relations and benefit administration. Looking to make a difference in a field I am passionate about and add further value to my career path.

Recruitment and Staffing: effectively manage headcount and support hiring needs (this includes but not limited to: preparing job descriptions, sourcing applicants’ resumes from different sources, screening and interviewing candidates, conducting reference check on education and background, formulating job offers…etc)

Training and Orientation: Work with senior management and Human Resources leaders to identify development and orientation needs. (this includes but not limited to drafting training agenda as well as programs and manuals)

Employee Relations: provide advice, assistance and follow-up on company policies, procedures, and documentation.

Benefit Administration: Administer and explain benefits to employees, serve as liaison between employees and insurance carriers as well as pension and retirement providers.

PROFFESSIONAL EXPERIENCE

UNITED NATIONS DEVELOPMENT PROGRAM (UNDP)

HUMAN RESOURCES DEVELOPMENT ASSISTANT (Central Recruiter) DEC 2007- NOV 2010

• Plan and implement annual staffing plans for both UNDP country office & UNDP projects.

• Formulate recruitment strategies by identifying recruitment sources and setting recruitment priorities.

• Lead the recruitment process: prepare & post vacancy announcements (internal websites and media), screen and short-list applicants, prepare matrices identifying job success factors, conduct technical tests, administer interviews and act as an HR representative in all interview panels, conduct reference checks on education and background, prepare job offer and contract, and maintain roster of candidates and consultants.

• Provide support on benefit-administration (e.g., benefits communication during annual enrollment and promotion programs, employee needs, and other HR initiatives)

• Partner with management to create, revise or edit various forms of communications (organizational announcements, performance letters, etc)

• Create and maintain confidential personnel files, file all personnel change forms and other human resources data. Conduct audit of files as needed.

• Prepare/assist in the preparation of reports using various HR systems such as quarterly HR reviews, diversity metrics, reports generated from Applicant Tracking System , and training related reports.

• Perform project work such as tracking receipt of mid-year and year-end performance reviews,

reviewing bonus payout spreadsheets and communicate revisions to ensure correct bonus payouts to all employees, and assisting with employee satisfaction survey as assigned.

• Manage program intern to ensure the timely processing of all on-line job postings, program marketing and assist with research on new employment/hiring trends.

PRIME JOB – NATIONAL NETWORK FOR SERVCES

ACCOUNT DIRECTOR (Executive Recruiter) JAN 07 – DEC 07

• Communicate with clients and set up profiles of requested personnel.

• Handle the overall recruitment and selection processes of candidates including:

o Prepare job descriptions.

o Conduct executive search & reach out for headhunting services.

o Advertise opening in local and international websites and other media.

o Conduct interviews, and assess personality and skill sets.

o Manage reference check that include resume verification and background screening

• Conduct salary surveys.

SABIS EDUCATIONAL SERVICES

HUMAN RESOURCES ASSISTANT NOV 03 – DEC 06

• Assist in planning and implementing the annual manpower recruitment and training policies and procedures.

• Review received application forms and evaluate applicant's work history, education, work skills and personal qualifications.

• Assist in arranging training and orientation workshops for new and old staff.

• Assist in performing job evaluations and appraisals for academic and administrative staff.

• Update departmental information sheets (application forms, manuals and job descriptions).

• Develop and maintain relationship with employment agencies, universities and other recruitment sources and participate in local and international job fairs.

• Prepare Letters of Intent and contracts for academic and administrative staff.

• Maintain updated personnel files for academic and administrative staff.

EDUCATION

SPHR - HR Certification Institute December 2011

Bachelor of Business Administration (BBA) June 2003

Major: Management Studies

Lebanese American University (LAU) - Graduated with High Distinction

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