Customer Service Manager
Resume:
**** **** ** • Tyler, TX *****
Phone 903-***-**** • ************@*****.***
Richard Ryan Hall
Work Experience
Customer Service Microsoft Office Proficient Supervisory Duties
Grade Keeping Employee Training PeopleSoft
Cash Handling Scheduling Budget Management
Employment
Aeropostale Tyler, TX April 2011 – Present
Store Manager
Business analysis and projection
Customer satisfaction and service recovery
Employee scheduling, training, and guidance
Hiring and termination of employees
Hollister Tyler, TX August 2009 – April 2011
Store Manager
Hiring and termination of employees
Employee scheduling, training, and guidance
Customer satisfaction and service recovery
Trinity Valley Community College Athens, TX January 2008 – August 2009
Assistant Band Director
Assist head director
Teach classes / Student lessons / Organize summer camps
Business and office management
TeleCare Plus, Trinity Mother Frances Tyler, TX October 2006 – August 2008
Physician Referral Representative
Provide excellent customer service
Schedule doctor appointments and classes
Train new employees on phones and computer programs
Kirkland’s Tyler, TX July 2005 – October 2006
Stockroom Supervisor
Manage and organize incoming shipments/Inventory control
Cashier and customer service
Supervise / Train stockroom workers
Education
University of North Texas Denton, TX August 2000 - December 2003
Master of Music
University of North Texas Denton, TX August 1995 - May 2000
Bachelor of Music Education
Van High School Van, TX September 1991 - May 1995
High School Diploma
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