Customer Service Sales
Resume:
Michael Norman
Belton Tx, 76513
254-***-**** cell
************@***.***
OBJECTIVE Seeking a challenging position that will allow me to utilize my Customer Satisfaction skills and experience in planning and organizing with opportunities for personal contribution and professional growth
HIGHLIGHT OF SKILLS
Very knowledgeable in residential construction
Outstanding customer service skills
Strong organizational skills
Proficient at multi-tasking
Experienced in working in fast-paced environment
Strong work ethic and high level of professionalism
Skilled at time management
Effective communication skills
Technical acumen and attentive to detail
Strong interpersonal skills
EDUCATION Graduate of Belton High School "1992"
International Institue of faith based counseling "2006"
EXPERIENCE Norman Building Materials 1986-current
1986-1989 Loader, stocker, lumber materials
1989-2000 Delivery driver, stocker, forklift driver
2000-2002 Inside Sales , Customer Service
2002-Current, Inside Sales Manager , Shipping and receiving,
Customer relations, Phone Sales, Computer sales and ordering
Estimating Blue Prints as well as in field estimator
M&B Homes 2002-2007
Residential and commerical Builder
Customer Relations, planning and organizing
Estimating Blue prints and filed estimator
Phone Sales
Norman's Home Repair 2010-current
Residential Repairs, estimating, Customer Relations
Multi-tasking, Phone Sales
TRAINING/CERTIFICATION
Texas All-Lines Adjuster
Xactimate 27 & Sketch Training
COMPUTER SKILLS
Microsoft word, Excel
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