Manager Sql Server

Amr Youssef Khalil

** ** ******** **,******** Giza

Phone: (02) 39753553 (012-******* (010-*******

Email: ******@*******.***

INFORMATION TECHNOLOGY MANAGER

Proven Technical & Management Expertise in a Career Spanning 10 Years

Technically sophisticated and business-savvy management professional with a pioneering career reflecting strong leadership qualifications coupled with “hands-on” IS and networking expertise. Maintain focus on achieving bottom- line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs.

IT Planning / Business Solutions / Team Leadership / Budgeting / Project Management

/ Contract Negotiations / Vendor Relations/ Disaster Recovery plan

Professional Experience

IT Manager, Golden State Foods Egypt GSF – Present

Located in Egypt

Head Office: 18301 Von Karman Avenue Suite 1100 , Irvine , California 92612-1009

Web Site: www.goldenstatefoods.com

Recruited to upgrade and replace obsolete technologies at this world-class Food industry organization with more than 500 users in 25 remote locations. Hire, train, develop, and lead a 12-person technical team. Manage capital budget. Scope of position is expansive and includes departmental direction and full design, installation,, implementation, support, training, administration, and management authority for:

- LAN/WAN/VPN Network Services.

- 24x7 Data Center Computer Operations.

- Applications Systems.

- Web/Internet Design & Operations.

- Reported to IT Director

- PC Desktop Systems.

- ERP Systems Administration.

- Database Administration.

- Help Desk Operations & Services Desk Prog.

- Disaster Recovery plan.

Spearheaded transition from outdated organization-wide and departmental technologies to highly functional, streamlined, and cost-effective client-server technologies and business solutions that have dramatically improved efficiency, decreased expenses, and optimized data integrity and safety.

Key Points & Achievements:

• Design and installation of the complete LAN/WAN/VPN /Cluster/Replication and high availability infrastructure. Utilized state- of-the-art technologies to provide network connectivity of disparate Mainframe, ERP System, Windows 2008R2,AD 2008,Exchange2010,SQL2008,Scom,SCCM,DPM,Hyber-V,IP Telephony CM7,IBM (Tivoli Backup-Portal Quicker) ,Iron Mail, Firewall, Routers, Switches, Service Desk Manager, Blackberry Ent. Servers and PC systems.

• Communicate directly with all the departments’ heads to study the needs, set the perfect application plan and design all the needed programs, files, and reports.

• Set Cost savings through aggressive negotiation of contracts and pricing on a budgeted for hardware/software purchases and consulting services.

• Aid the different departments in simplifying & developing the company’s filing cycle, both work and

• Production cycles and their relations with the various cost factors. Propose new reports that could help in both developing and decision-making.

• Decreased inventory, application pricing, and licensing expenses by establishing

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Standardization for applications, PC desktops, and networking systems.

• Managing the IT personnel involved in all projects with Managing Third Parties relation.

Working with senior management to propose, agree and deliver IT service to

define Service Level Agreements.

• Ensure maximum availability of computer systems throughout the Company.

• Supervise all employees in the computer, systems and Information Departments whether they are programmers or computer users.

• Attained consistent 99% up time by implementing disaster recovery and fault tolerance plans.

• Championed introduction of Internet/Intranet/Web technology, corporate-wide email, shared calendaring, and online meetings. Set up and managed a TCP/IP environment.

• Give technical advice helping the purchasing dept to optimize the purchasing of IT networks

Components.

• Developed a team of IT professionals providing front line support to client to support high

Performance availability and incident response SLAs - awarded maximum bonus in recognition of excellent execution.

IT Manager

Egyptian Danish Company for Food Industries. (ICEMAN)

Located in Egypt

Head Office: Syria

Built and managed Information Systems, Technical Support, Production, Supervised staff, oversaw computer

Operations, and managed budgets. Developed and trained a team to provide support to a customer.

- ERP Systems Administration. - Disaster Recovery plan.

- LAN/WAN/VPN Network Services. - PC Desktop Systems.

- Reported to CEO. - Help Desk Operations.

Key Points & Achievements:

• Build the IT organization as required to support the business.

• Direct and manage information technology strategic plans, policies, and programs to accomplish corporate goals and objectives.

• Develop and maintain corporate IT policies aimed at maximizing effectiveness and minimizing costs related to the acquisition, implementation and operation of IT systems.

• Maintain & manage contact with IT suppliers and Maintain knowledge of current technology.

• Assist and implement IT disaster recovery plans.

• Perform Site support for business applications, interface first level support (Key Users and Site Support Help Desk), and escalate issues to the third level support (Application vendor, external service providers) when necessary.

• Responsible for developing full set of business process documentation together with local functional experts and specialists & Participate in the company infrastructure projects (LAN, WAN, VPN, SQL, ISA, Citrix, VERITAS and Exchange).

• Manage program for time attends by print finger which is working on the network.

• Work in ERP solutions which based on client server architecture, manage and control database and security from this ERP and make all branches work on same database through Citrix MetaFrame ,plane strong backup strategy.

• Assigned to design and implement Network infrastructure from scratch, the whole end to end process based on professional and standard methods in software and hardware, and Manage Third Parties relation.

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TEAM LEADER

Al Salama Hospital Group

Located in Alexandria

Head Office : KSA

Managed Information Systems, Technical Support, , Supervised staff, oversaw computer operations, and.

Developed and trained a team to provide support to a customer.

• Design and install a Local Area Network At Alsalama Group 2 Main Sites at 1000 BaseT Ethernet Using Cisc Switches Manageable with Our Team in the Hospital

• Supervising cabling installation for LAN at every site and testing

• Design the Domain Model ( Domain Model and Replication Between Sites )

• Install Servers ( Compaq– IBM -Dell ) , create users accounts , Loggings Scripts , Sharing Folders , Sharing Printers and manage resources and security policies

• Install H/W RAID For Fault Tolerance

• Install Last Service Pack , Security Patches , Fixing Bugs

• Design , Implement Backup Plan

• Install Network Printer “ HP4200 – HP 5SI “

• Install Exchange server as E-Mail system , and apply restriction policies like size limitation and view other mails of Employee by mangers

• Design and implement TCP/IP Environment including subnets

• Install ISA Server as Internet proxy and firewall server , configure the server , allowing and denying users from using internet , allowing or denying ports to be used through the connection to the internet

• Using Terminal service in the application of the hospital , Security of the terminal , Bandwidth traffic in the network

• Monitoring and troubleshooting systems

Education & Credentials

Tanta University, Egypt

B.Sc. Faculty of Commerce (Department of Accounting) ,(2002)

Technical Certifications:

MCSE - Microsoft Certified Systems Engineer.

MCSA- Microsoft Certified Systems Administrator.

MCSA- Microsoft Certified Systems Administrator. (Upgrade)

MCDBA - Microsoft Certified Database Administrator.

OCA - Oracle Certified Associate.

OCP - Oracle Certified Professional.

CCNA - Cisco Certified Networking Associate

MCTS - Microsoft Certified Technology Specialist SQL Admin.

ITIL - Information Technology Infrastructure Library (ITIL V3)..

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Recent Technical Training:

• Secure Mail System Administration (IronMail)

• Secure Mail Advanced System Administration (IronMail).

• Introduction to McAfee Firewall Enterprise (Sidewinder) 7.0 Admin - Web-based.McAfee

• Firewall Enterprise (Sidewinder) version 7.0 System Administration.

• Effective Supervisory Skills course (IMI)

• American Chamber of Commerce Office professionals programs (Verbal Communications- Telephone Skills- Business Writing I,II- Negotiation Skills- Teamwork-Presentation Skills- Time Management-Customer Services).

• Oracle 9i Database Fundamentals II (DBA ).

• Oracle 9i Database Performance Tuning (DBA).

• Implementing Microsoft Internet Security And Acceleration Server 2004 (ISA Server 2004)

• Introduction to Installing and Managing Microsoft Exchange Server 2007.

• Managing Messaging Security Using Microsoft Exchange Server 2007.

• Recovering Messaging Servers and Databases Using Microsoft Exchange Server 2007.

• Monitoring and Troubleshooting Microsoft Exchange Server 2007.

• Writing Queries Using Microsoft SQL Server 2008 Transact SQL.

• Implementing a Microsoft SQL Server 2008 Database.

• Maintaining a Microsoft SQL Server 2008 Database.

• Implementing and Maintaining Microsoft SQL Server 2008 Integration Services.

• Implementing and maintaining SQL 2008 reporting services.

• Implementing and maintaining SQL 2008 Analysis services.

• System Center Operations Manager 2007.

Preparing for (PMP) & (CISSP).

SKILL OVERVIEW

Vision, Analytical Thinking, Setting Objective, priorty Setting, Decision Making, Minimizing

Expenses, motivation, Delegation, Coaching, Relation with lower hierarchy level, Project Management

Expert:

Windows server(2008/2003/2000/NT),Windows Workstation(win7/Vista/XP/2k),TCP/IP,IIS,SQL (2008/2005/2000),Active directory (2008/2003/2000),Terminal Server,GP,DNS,DHCP,WINS,Exchange (2010/2007/2003/2000),ISA(2004/2000),MS System center(SCOM,SCCM.DPM/WSUS),Cisco (Routers/Switches/PIX/ASA/IP telphony (CMV.7)),HP(switches/Printers/NASStorage/Servers(ML,DL,Blade)BlueCoat,Websense,Firewalls(SideWinder/cyberGuard),IronMail gateWay,IBM(servers/Quicker/Portal/Sametime/ Tap library),GFI(Web monitor/mail Archiver/Lan Guard),Crystal Report,Citrex Meta Frame,Backup Solution(IBM Tivoli Storage manager/Veritas backup Exec/DPM/ Genie Backup Manage).Antivirus(TrendMicro/Symantec Co/Kaspersky/Mcafee),UPS(APC/infosec), BlackBerry Ent ,Apple Macintosh, Service Desk manager program

LANGUAGE

- Native Language: Arabic. - Foreign Languages: English Very Good

HOBBIES INTEREST AND ACHIEVEMENTS

Sports, Music and Developing New Skills and Relationships.

Additional Information:-

Birth Date: 8-1-1981 Nationality: Egyptian

Marital Status: Married Military Status: Exempted

Sex: Male

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