Customer Service Assistant

Angelica Romero

**** * ****** ** ***#y* ● Orlando, FL 32812 ● 407-***-**** ● ***********@*****.***

OBJECTIVE

To obtain a position with a pediatric dental practice where my skills and experience as a Dental Assistant will be utilized, and where there is opportunity to advance my training skills.

SKILLS & QUALIFICATONS

• Diagnostic study models

• Four-handed dentistry

• Dental charting

• Dental tray set-ups & instrument classifications

• X-ray bisecting angle

• Impressions

• EagleSoft

• HIPPA trained

• Coronal polishing

• Preventative dentistry

• Fillings: amalgam & composite

• Gingival retraction cord

• Rubber dams

• Vital signs

• Temporary crowns & bridge

CERTIFICATONS: Expanded Functions, Dental Radiography, OSHA

EDUCATION

2011 Anthem College Orlando, FL

Dental Assisting Diploma

Achievements: Academic Excellence Awards

EMPLOYMENT

06/2011-08/2011 Pediatric Dental Care Orlando, Fl

Dental Assistant Extern (225 hours)

Digital x-rays, child prophylaxis, amalgam and composite fillings, root canals, scheduled appointments, treatment plans, filing, answered phones, prepared treatment room, instrument sterilization, sealants, set-up trays, extractions, crowns and bridges, Eaglesoft, stocked supplies, dental charting,

11/2006 - Present Home Depot Orlando, FL

Sales Associate

• Greet customers

• Data entry

• Schedule appointments

• Customer service

09/2005 – 05/2006 Ross Department Store Orlando, FL

Customer Service and Cashier Associate

• Stocked shelves

• Organized store

• Helped customers locate items

• Operated cash register

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