**** ******* ***** ***** • DULUTH, GA *****
215-***-**** • *************@****.***
LAMONT WALKER
OBJECTIVE
Extensive experience in Operations, Project and Accounts Management, spanning Food and Drug, Big Box, Specialty, Hard and Soft lines. Passionate about quality and customer satisfaction. Record of improving efficiency, productivity, and profitability through process improvement techniques.
EMPLOYMENT
10/2006 - 07/2009 Bed Bath & Beyond, Jenkintown, PA
Operations Manager
Drive sales and ensure the stores presentation. Provide guidance and develop all associates. Provide HR management including staffing plans and performance evaluations. Manage P&L, mapping, visual presentations, and department resets.
05/2004 - 10/2006 A.C. Moore Arts & Crafts, Philadelphia, PA
Co-Manager/Accounts Manager
Performed all of the functions of a store manager. Participated B2B sales functions. Attended trade shows, performed presentations and promoted products and classes to schools and colleges. Responsible for order-to-cash, days-sales-outstanding and collections of aged receivables.
04/1993 - 05/2004 Family Toy Warehouse, Doylestown, PA
District Operations Manager
Performed monthly audits and conducted year end inventories. Organized and led shrink and safety committee. Established and maintained consultative relationships at all levels throughout the district. Provided performance and career development to the management team. Managed inventory levels and all excess shipments or cancellations for the district. Responsible for all site procurement of supplies, materials and equipment. Accountable for sales, profit and loss for 6 stores in the Philadelphia area.
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EDUCATION
Westwood College, Online
B.A. Management/ Health Informatics
Anticipated graduation: Spring 2011
Continuing Education
Project Management
Customer Service Professional Training
Consultant Expert Training
Receiving Management Course
Human Resource Course
Serve Safe Certified
REFERENCES
Available upon request