Fredy Palma
Cypress, TX **433
***********@*****.***
OBJECTIVE
. To obtain an evening part-time position that will fully utilize
my technical skills in Information Technology, Supply Chain, Inventory
Control and Procurement.
WORK EXPERIENCE
2012 - 2012 SMARTSOURCE TECHNICAL STAFFING SOLUTIONS, INC HOUSTON,TX
. Deployment Technician Project - Windows migration, pc upgrades
and replacements
from Windows XP to Windows 7 OS, for an important law firm, GT in
Houston. Go/noGo from a checklist: Validate WinxpSettings capture,
Docid, eFax, IE, MicrosoftOffice, etc;
Run Final Backup Differential to compare local and backup copies my
docs, favorites, etc;
To image or replace PC with Windows7; Login Auto configuration and
Profile Data Restoration, copy the users backed up profile to new pc
for migration completion.
2010 - Present BBVA Bancomer USA, inc
houston, tx
. Systems Operator - Monitor computer systems and correct and/or
report systems problems to appropriate personnel. Move, install, set
up and provide basic troubleshooting of computer equipment and PC's.
Perform routines and all additional tasks list as assigned by
company management. Monitor complete network connection. Knowledge of
hardware and software compatibility and applications in support of
company operations. Exposure to VMware and SQL applications. LogMeIn,
BMC Service Desk, Remedy, ArcServe. Windows XP and Windows 7,
Microsoft Office 2007.
2009 - 2009 Smartsource technical staffing solutions, Inc houston, tx
. Desktop Specialist Project - One day worked, consisted of basic
peripheral installations, including pin pads and check scanners. To
troubleshoot network connectivity and resolved all hardware/software
problems that allowed proper desktop functionality for that branch
after the Chase/Wamu Conversion. Other sporadic assignments, pc
troubleshooting and formatting.
2006 - 2008 American Racing Equipment (now Wheel Pros, Inc)
Cerritos, California
. System Operator, Information Technology Department - Operated and
monitored computer equipment and performed daily check-up log to
maintain system availability and their peripherals, monitoring more
than 8 servers for more than 200 users from the data center. Loaded
peripheral equipment such as tapes for AS400 system and network
backups. As an AS400 operator, performed different complicated tasks
such as month end closings(run programs and reports for Executive
Mgmt), set up new output queue (system printers), changed users'
passwords and observed peripheral equipment and error messages
(traffic users) displayed on monitor of terminal to detect faulty
output or machine stoppage. PC user desktop setup, data cable
patching, Cisco phone systems, basic networking, Citrix, Veritas,
Norton Ghost imaging, EDI, PC troubleshooter, HP laser printers
configuration. Ship pc equipment to all warehouses nationwide. Excel
and Word 2003 & 2007 advanced user.
2004 - 2005 American Racing Equipment, Rancho
Dominguez, California
. Demand Planner, Planning / Supply Chain Department - Planned and
forecasted the outsourcing (China & local suppliers) finished goods
inventory for nationwide distribution with more than 30,000 wheels a
month. Set up new part numbers in AS400 system, Product Master,
Routing Master and Cost Roll up maintenance. Placed purchase orders
for local wheel suppliers. Interfaced with Finance, Accounting,
Engineering and Accounts Payable. Proficiency in Microsoft Word and
Excel.
2002 - 2003 American Racing Equipment,
Gardena, California
. Buyer, Purchasing Department - Purchased all material for direct
and/or non-direct production in the facility. Negotiated price,
quality and delivery time with vendors. Maintained a record of all
Purchase Orders and receipts. Performed inventories each month.
Microsoft Office. Shipping and Receiving Supervising functions.
1998 - 2001 American Racing Equipment,
Rancho Dominguez, California
Production Planner, Production Control Department - Forecasted all raw
materials for the manufacturing of 100,000 aluminum wheels per month.
Planned the production based on demand (open orders), from foundry
throughout finished goods. Maintained castings and pre-cut wheels on
inventory using Kanban and JIT. Conducted month end physical
inventory, from distributing inventory tags to close-out, working with
external auditors for accuracy. Interfaced with Engineering, Finance
and other departments. MS Office. Shipping and Receiving duties
including ASN and EDI. Logistics, Kaizen.
1995 - 1997 American Racing Equipment,
Rancho Dominguez, California
. System Operator, Information Technology Department - Operated and
monitored computer equipment. Performed routine tasks to maintain
system, computer equipment and their peripherals up and running.
Loaded peripheral equipment such as tapes for AS400 system and printer
paper for operating runs. Performed different complicated tasks such
as month end closing, etc in PRMS. Observed peripheral equipment and
error messages displayed on monitor of terminal to detect faulty
output or machine stoppage. MS Office.
1991 - 1994 American Racing Equipment,
Rancho Dominguez, California
. Clerk, Accounting, Receiving and Finishing Department - Performed
daily transaction reports to balance all transactions for the day.
Clerical duties. Bookkeeping and filing. Created production reports
for management. Kronos (time and attendance), MS Office and PRMS. Data
entry skills. Team player. 10-key.
SKILLS
. Information Technology - expert - +6 years
. Inventory Control - expert - +5 years
. Planning - expert - 5 years
. Purchasing - expert - +2 years
. Data Entry - expert - +8 years
. Hardworking
. Motivated
. Team player
EDUCATION
. 1989 - 1991 Compton Community College, Compton California, GED
Diploma.
. 1985 - 1987 Computer Programming School, Guatemala.
. 1983 - 1985 High School Equivalent in Guatemala.
LANGUAGES
. Spanish - native language, read, write and speak
. English - fluent read, write and speak
PROFESSIONAL REFERENCES
. 2012 - Brian Campbell, Greenberg Trauring IT Deployment Leader
. 2012 - Nina Gavasso, Zones Inc. Project Leader 630-***-****.
. 2008 - Dana Davis, VP of IT at American Racing 562-***-****.