Manager Management
Resume:
TIPU SHAH Postal Address:
Toronto, M1B 5K6,
Ontario. Canada Contact Info:
Mobile : 1-416-***-****,
Phone : 1-416-***-****,
E-mail : ********@*******.***
PROFESSIONAL SUMMARY
Having more than 5 years of working experience in the field of Storage Management Solutions, working on different projects with different organization.
Expertise in the Planning, Designing, Implementation and Administration of IBM Tivoli Storage Manager on heterogeneous Operating systems i.e. AIX /Linux/SUN/Win and tape libraries Operations and troubleshooting.
Specialized functional areas are TSM Implementation/deployment, Troubleshooting, Technical Project Management, Project Planning and Designing, Team Work, Technical Writing, Presentations, TSM Licensing and Sizing,
PROFESSIONAL EXPERIENCE AND PROJECTS
SENTIA Solutions Inc. TSM Technical Support Specialist [NOV 2010 – FEB 2011]
Sentia is IBM Premier business partner company. Presence in Toronto, I provided services for 4 months contract as a Tivoli Storage Manager specialist for TSM implementation.
INBOX Business Technologies (Pvt.) Limited TSM Administrator [JAN 2006 – SEP 2010]
INBOX is IBM Premier Business Partner and Microsoft Gold Certified Partner Company and they have presence in three (3) cities across Pakistan, i.e. Karachi, Lahore and Islamabad. Business Areas: Technology Infrastructure Products & Services, Systems Integration Services, and Outsourcing Solutions. I Provided services there as a Tivoli Technical Specialist for IBM Technologies related to Enterprise Disaster Recovery, Data protection and Storage Management Solutions.
Major TSM Projects and Assignments
Customer Assignment JUN 2010
Engro Chemical Pakistan Ltd
Tivoli Data protection for SAP
TSM Implementation for ERP & Smooth Start
Installation & configuration of TSM BA client on Windows based SAP Server
Installation & configuration of TSM for Oracle Database 10Gi
Setup full & incremental backups using SAP BR tools
BR tools integration with TSM for ERP (SAP R/3 ECC 6.0)
Integration of TSM for ERP with over-all DR setup built around TSM Technology
Smooth data migration over fiber WAN link between KHI primary & DHK DR site
Verification of volume integrity & recovery of data content from copy pool, backup sets & virtual volumes
Customer Assignment JAN 2010
United marine Agency UMA Enterprise Disaster Recovery Management
Policy based automated data backup for a heterogeneous environment consisting of AIX, Solaris, Linux and Windows using IBM Tivoli Storage Manager
Hierarchical storage management, making effective use of existing SAN and tape libraries TS3500
Data protection for oracle through TSM RMAN integration
Single mail box recovery for MS Exchange
Bare metal recovery of critical server machines
Policy based backup of virtual machines
Implementation of disaster recovery DRM
Customer Assignment (Service Level Support Agreement) JAN 2006 – SEP 2010
Dawood Group Karachi, Pakistan Backup solution for MS Exchange
Policy based automated backup of critical business servers using Tivoli Storage Manager
Data protection for SQL server and MS Exchange
Customer Assignment APR 2009
PTCL Islamabad, Pakistan TSM on AIX | Oracle RAC | HACMP |DRM
Implementing LAN FREE backups of file servers on HACMP configuration (AIX)
Protecting Oracle RAC servers using Tivoli Data Protection for Oracle (AIX)
Implementing TSM 5.5 on AIX for both sites PR and DR.
IBM P595 and P550 machines with AIX 6
System and Storage Architect includes IBM P550 backup server with two P595 machine (2 LPARS each) and two IBM TS3500 Tape library with 12 LTO4 Tape Drives on PR site and the same on DR site to satisfy the DRM need.
Customer Assignment JUL 2009
Emirates Global Islamic Bank Limited Karachi, Pakistan Backup & Archiving Solution
Policy based automated backup of critical banking servers using Tivoli Storage Manager V6.2
Data protection for MS Exchange.
Backup and Archiving of File servers.
Blade center & TS3200 Tape library
Customer Assignment (Service Level Support Agreement) JAN 2006 – SEP 2010
Maersk Line Shipping | Karachi, Pakistan TSM support | 5 years Service level agreement
Configuration and tuning of TSM server, client, Storage Agent and Tivoli Space Management software.
Ensure integrity of the TSM space management and backup/recovery environments by monitoring and evaluating the infrastructure and applying fixes and enhancements when needed. creation and maintain TSM disaster recovery plan as well as participate in tests requiring TSM for restoration.
To improve TSM automation administrative processing and disaster recovery testing by developing and implementing scripts.
Develop strategies to maximize the 24/7/365 availability of critical backup recovery and near-line systems
Resolve complex multi-vendor storage hardware & software compatibility issues
Prepare and implement proper procedures to ensure optimum system integrity and data availability
Customer Assignment FEB 2008
Lahore Expo | Lahore, Pakistan Enterprise Disaster Recovery Solution
Policy based automated backup of critical banking servers using Tivoli Storage Manager V6.1
Backup and Archiving of File servers LAN FREE.
Blade center & TS3200 Tape library
Customer Assignment JAN 2006 – SEP 2010
JS Bank | Karachi, Pakistan TSM Support | Service level agreement
Data protection of core banking applications using Tivoli Storage Manager
Management and monitoring of TSM server in a 24x7 environment
Monitor and administer TSM application
Perform TSM administrative processes such as expirations, migration, reclamation and collocation, etc
Support of tape libraries
Detect/diagnose issues related to tape libraries
Interface with HW vendors as needed for problem resolution
Provide operational support for TSM client backups
Monitor daily backups for success and failure
Track and respond to client backup failures
Interface with system administration groups to diagnose TSM client issues, and backup failures
Respond to Incident tickets related to backup/restore issues.
Support archiving activities using TSM BA client
Support the TSM client life cycle process (Install, decommission, migrations/upgrades)
SKILL SETS
-Tivoli Storage Manager 5.5 -Tivoli Storage for SAP -Tivoli BA Clients.
-TDP for Exchange -Tivoli Storage for Oracle -Windows 2003/2008
-Tivoli Continues Data protection -TS3100 TS3200 and TS35000 Tape libraries. -Active Directory, DHCP, DNS
-Tivoli Fast Back -Cristie (TBMR & CBMR) -SCCM/Exchange
Provide support for tier 2/3 technical issues of Tivoli Storage Manager
Proven track record resolving TSM issues and performance problems and DRM
Experience with High Availability architecture (CCR Cluster) and administration of Exchange 2007
Experience with Disaster Recovery Design and implementation for TSM
Sound knowledge of Microsoft Infrastructure Services: DNS, DHCP, WINS,NAP etc.
Implementing and troubleshooting Application specific Tivoli Data Protection agents
Understanding of different Anti-Virus applications like Symantec. Sound knowledge of Anti-Spam/Anti-Phishing products such as Microsoft Fore Front Client Security.
Familiar with hardware platforms like Blade Servers, SAN and Tape Libraries and SAN switches.
Excellent communication, presentation, and troubleshooting skills.
Experience with architecting and administering tiered backup structures
Experience with High Availability architecture and administration
Knowledge of offsite storage strategies and administration
Experience with Disaster Recovery Design and implementation
TSM Every Day Operations and House Keeping Maintenance Routine:
Label and Check in tapes | On-site and off-site tape management | Moving data from on-site to off-site vault |off-site tape management to on-site |Checking volumes into a TS 3500 Tape library with 12 LTO 4 tape drive | Reclaiming off-site tapes, Database backup management, upgrade latest patches and version if required.
Backup Tivoli Storage Manager database | Querying DR media, Send disaster recovery media off-site | Generate the recovery plan | Returning expired volumes on-site | Tape library auditing and maintenance and deployments.
ACADEMIC QUALIFICATION
Graduation | Bachelor of computer science (BCS)| Graduation is completed.
PROFESSIONAL TRAININGS / CERTIFICATIONS
Microsoft Certified Systems Engineer (MCSE 2008) Training completed from CTTC Karachi Pakistan.
IBM Certified Deployment Professional TSM V5.5 Training completed from IBM Pakistan
Microsoft Certified Technology Specialist (MCTS) Training completed from Kalsoft.
Introduction to Storage Networking Training Completed from IBM Toronto 3600 Steeles Ave Est.
References will be furnished upon request
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