Steven Contreras
512-***-**** cell * **************@*****.*** * 806 W. Oltorf Austin, Texas 78704
Dynamic sales and customer service person with 5+ years experience in a high transaction level environment looking to make an immediate impact with a reputable organization. Proven leadership and team working attitude which has produced a track record gained as a result of successfully exceeding organizational goals and objectives.
SUMMARY OF QUALIFICATIONS
1. Strong performer and leader with the ability to consistently handle multiple responsibilities.
2. Able to excel individually or contribute and work well in a team oriented environment
3. Possesses excellent oral and written communication skills, with the ability to communicate well with clients, colleagues and all levels of management.
4. Motivated self starter with a high level of proficiency in Microsoft Office programs.
SKILLS SUMMARY
Proficient in Microsoft Office
Customer Service Driven
Sales & Marketing
Order Fulfillment
Customer Satisfaction Enhancement
Inventory Management
Fast Paced Environment
Multi- Task
Interpersonal Skills
PROFESSIONAL EXPERIENCE
Morrison Supply Company Austin, Texas August 2006 to September 2011
Warehouse Coordinator
Worked with the leading wholesale distributor in plumbing, HVAC and builder products in the Southwest as a warehouse coordinator. Key job responsibilities include:
1. Provide excellent customer service to those clients that have a need handled in person including processing transactions, service order data entry, cash handling and customer follow up.
2. Able to demonstrate functions of item, diagnose a problem and come up with a solution
3. Reviewed competitor’s information and had to have the ability to meet or exceed customer expectations while striving for excellence.
4. Check in material stock orders and verify accuracy and validation of quantity.
5. Create systems for efficiently handing incoming new merchandise.
6. Provided checks and balances of receivables and deliverables providing accurate reporting of quantities on hand.
7. Forklift operation in normal and extreme weather environments.
United Postal Service Austin, Texas August 2009 to August 2010
Air Dock Worker
Worked with the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Key job responsibilities include:
1. Check shipments for hazardous materials and validation of quantities for shipping/ flights
2. Forklift operation in normal and extreme weather environments.
3. Worked in high volume areas while meeting strict deadlines and compliance requirements simultaneously
4. FAA Certified
5. Flexible on moving and helping other departments and managers with deadlines and work activity
EDUCATION
Austin Community College Austin, Texas Currently Pursuing
Information Technology
Del Valle High School Austin, Texas August 2003 to May 2007
High School Diploma
REFERENCES
Available on Upon Request