Customer Service Human Resources

JONATHAN A. WATSON

Davie, Florida *****

954-***-**** Cell

********.********@*****.***

PROFESSIONAL EXPERIENCE

Diversified Administration, Inc. Hollywood, Florida 02/08 – Present

Client Advocate/COBRA Administrator

*Trained and managed office part time employees.

* Administer companies Flexible Spending and COBRA accounts

* Data entry of Section 125 (cafeteria plans), 105 and COBRA claims into the Data Path Systems

* Provide customer service for clients via phone and E-mail

* Performed meetings with clients and employees.

Atlantic and Caribbean Roof Consulting, Sunrise, Florida

Human Resources Director/Assistant to the CFO 12/05 – 10/07

* Screening of potential employees

* Managed hiring process and orientation of new employees

* Managed employee insurance and 401K

* Development and implementation of company handbook

* Account payable, accounts receivable and collections

Field Technician 07/05 – 12/05

* Performed TAS Procedures and tests on roof structures

IPC International Corporation, Vienna, Virginia 01/05 – 04/05-703-***-****

Public Safety Officer Shift Supervisor

* Responded to other officer’s assistance, and high priority calls.

*Developed and maintained positive relations with tenants, contractors, and local law enforcement.

*Patrolled on foot and vehicle to provide security to Tyson’s Corner Center clientele

*Report writing after all incidents

* Assisted customers with directions, lockouts, lost vehicles, escorts to mall or to their vehicle

* Provided a safe atmosphere for the tenants, customers, and employees of Tyson Corner Center

Gerard Thomas Incorporated

Recruiting Consultant

* Researched, identified, contacted and screened accounting and financial candidates for specific job opportunities

* Identified potential staffing opportunities with existing customer base.

* Negotiated salary and benefits with potential candidates and contract extensions with existing consultants.

EDUCATION

Bachelor of Business Administration, Management, Radford University, Radford, VA 05/04

OTHER POINTS OF INTEREST

* Computer Knowledge: Microsoft Office, QuickBooks, Delta CAD and Data Path Software

* Security officer certified in Commonwealth of Virginia

* Notary of Florida

* 30 Hour Card for OSHA Occupational Safety

UNIVERSITY INVOLVEMENT

Sigma Pi Fraternity, Theta Lambda Chapter, Spring 2002 – 2004

* Founding Father, Spring 2002

* Philanthropy Chairman, Spring 2002 – 2004

* Philanthropy Projects: American Red Cross Blood Drives, Habitat for Humanity, Wheatland Hills Retirement Center

Bingo Night and Holiday Visits, Highlander Festival Assistance

Member, Radford University Emergency Medical Services, Fall 2002 – Spring 2003

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