Operations Manager

PROFILE: Passionate, career-minded individual looking to apply my warehouse management and operations experience background towards a full-time position with potential for growth. Demonstrated success in:

• Management

• Operations

• Training

• Financial Analysis

• Safety and OSHA

• Payroll

EDUCATION:

University of La Verne – La Verne, CA

Master of Business Administration, in progress

Dual Concentration in Accounting and Information Technology (IT)

• Focus on management theories and strategies used in managing operations, resources, and decision-making. Skill developmental focus in accounting, information technology analysis, purchasing, and organizational management.

University of Phoenix - Ontario, CA

Bachelor of Science in Business Management, April 2009

• Emphasis on managing human and fiscal resources and organizational best practices. Skill developmental focus in financial and information analysis, statistics, marketing, public relations, and strategic planning.

EXPERIENCE:

Prudential – City of Industry, CA 2008 - 2009

Financial Services Associate

• Manage clients throughout California

• Assist clients in making informed decisions on their financial goals

• Review accounts and provide individualized service to all clients

• Follow up on leads and made up to 300 inside sales calls per week

Mervyn’s Distribution Center - Ontario, CA 2006 - 2008

Operations Manager

• Created business plans for 3PL operations

• Managed over 200 employees, across three shifts in a 700,000 square foot facility

• Hired and trained quality managers, employees

• Controlled operations expenses through labor and energy savings

• Maintained periodic and quarterly reports

• Implemented and improved upon company procedures

• Improved production by 20% in 2007 and 2008

United Parcel Service - Ontario, CA 2001 – 2006

Lead Supervisor

• Managed designated area of facility (four supervisors and 75 employees)

• In charge of scheduling employees

• Completed research projects on company visibility and incorrect deliveries

• Trained new employees

• Accounted for all facility RF equipment

• Improved operations for designated area by 10% per year,

• Reduced reported accidents by an average of 15% per year

Computer Skills: Typing Speed – 70WPM, Lotus, Peachtree, QuickBooks, Excel, Access, and PowerPoint; 10-key - 10,000 KPH, Windows Platform 3.0 and above, Dos 5.0+

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