Sal Behbehani,
***** ** ******* *****, *********, OR 97006
***.*********@*****.***
Telephone Home: 503-***-**** Cell: 503-***-****
Summary:
• US Citizen, Security Operator, Security Assessment, Security Monitoring, Security Approver
• CCDA Proficient, UNIX Solaris and LINUX Brainbench(third party testing) tests passed
• Advanced knowledge of Apache, Tomcat, IIS, Java, Unix administration of software, Single Sign On Authentication, Authorization and Accounting security, Firewall SYSLOG analysis, packet tracing, TACACS, Certificate of security, Security Configuration and Security Operator, Auditing, security policy implementation and policy interpretation
• Expansive experience with Microsoft Active Directory, Microsoft server Clustering technologies for SQL server, clustered Exchange, clustered File/Print services using IBM TotalStorage Manager Software on IBM DS4000 Fiber Channel SAN.
• Windows XP, Windows Vista, Windows Server2003, Windows 2008
• Expansive System Administration background with UNIX, Windows Server, Netware, eDirectory, Linux, Desktop, Zen for servers
• Expansive knowledge of Virtualization technologies, Hyper-V, Virtuoso containers, VMware, Citrix Presentation server and Xen
• Expansive Cisco background in Infrastructure Services delivery with over 16 years complex regulated and non-regulated business units with large enterprise level environment.
• System engineering and network engineering with multi vendor and multidisciplinary environment
• Experience in ITIL complaint service desk tools and management principals to improve and operate information technology systems and security operations and OSS ( Operational Support Software).
• Excellent working knowledge of Cisco switches/routers, VLAN and routing technologies.
• Expansive network deployment experience utilizing OSPF, EIGRP and RIP on the internal IP Decnet protocols and BGP. Operated Cisco 6500, 5500, 3550, 3650, 3750, 1900 with IOS/CATOS routing/non routing Enterprise code.
• Specialized of Cisco VPN Concentrators, ASA/PIX Firewalls, Cisco-based IP telephony and Cisco-based Wireless networks and remote access secure protocols.
• Strong compliance experience with the following rules regulations: Sarbanes Oxley Act - SOX compliance, PacifiCorp Change Management, FERC rules, NERC CIP Rules, PacifiCorp Corporate Security policies, ITIL compliant terminology and software.
• Operation of Frame Relay FECON and BECONS and Frame switch networks for traffic shaping of Committed Information Rate (CIR), ATM, and MPLS WAN technologies.
• Distributed Sniffer Technologies used for troubleshooting recorded packet level conversations.
• Strong experience in a non-structured and a structured environment where regulatory bodies and internal controls require documenting the work and the environment.
• Strong communication with diverse sets of audiences both technical and non-technical.
• Flexible to scheduling needs, open to on-call, travel and rotating schedules.
• Strong experience with turn up of remote site facilities physical plant construction, electrical, Telco service turn up, equipment procurement, installation and configuration, based on standards.
• Possesses a significant track record using monitoring tools for performance and fault management and Network Operations Center knowledge with OSS(Operational Support Systems).
• Over 10 years of datacenter facilities and infrastructure work including environmental and data and voice needs
• Resource to technical experts with hands on access and knowledge to multidisciplinary complex regulated and non regulated technologies in large and small and corporate environment knowledge.
• Perspective and Knowledge of end to end technical and business needs.
• Architecture and design of desktop, switching, routing, Telco, server, peripheral, wireless, Cell smart phone environment design.
• Technical Summary Below.
Professional Summary:
Platt Electric
Senior System Administrator : June 2008 - August 2008
• Internet security, VPN, Firewall, Virus protection, Spyware treatment, Security prevention, Packet analysis, Authentication Authorization and Auditing - categorization, implementation, operation and moniroting.
• Responsible for Enterprise level Microsoft Active Directory support and Endpoint solution integration with LDAP X500 and Kerberos integration.
• Responsible for Enterprise level Operation/trouble shooting of Microsoft Windows Clusters for Exchange Email system, Outlook, and Cell phone email synchronization, Good Link and ActiveSync.
• Enterprise level system engineering, integration of web enabled ecommerce application Operation/trouble shooting of Microsoft Windows SQL Clusters.
• Responsible for Enterprise level Operation/trouble shooting of Meru Wireless Access Points and Controllers. Cisco LAN and WAN, MAN telecommunication and network equipment in a critical enterprise network environment.
• Mentor Junior administrators with daily troubleshooting and backend infrastructure support and Desktop Support image creation as well as patch management and hardware and software selection.
• Responsible for Enterprise level Operation/trouble shooting of Cisco LAN and WAN, MAN telecommunication and network equipment in a critical enterprise network environment.
• Responsible for Enterprise level Operation/trouble shooting of Shoretel IP Phone system integration.
• Architecture responsibility for desktop and desktop image standards and configuration, Thin Client
• Testing and validating data for delivery of project
• Employ Network management tool SolarWinds for monitoring fault and performance telemetry.
Beaverton School District
Senior System Administrator II : January 2008 – June 2008
• Project architecture design for implementation of Active Directory enterprise wide leveraging Single Sign On using LDAP in a diverse operating system and application security environment.
• File and storage project for design and architecture for 5,000 employees and 0ver 30,000 users.
• SAN Fiber Channel, Netapp integration for SQL server and Oracle NFS servers, and ISCSI Solaris ERP
• System engineering and integration of applications, databases, architecture for ERP system using Windows Terminal servers, middle tear application server and database servers
• Administration and architecture of Sun Solaris ERP Informix conversion to Oracle DB system, Oracle DB software, ESIS, Database Administration, DB Record lock troubleshooting using SQL*PLUS and PL/SQL language work on Redhat Linux servers, Fedora Linux servers, Windows Internet Information Servers(IIS), SSL Certificate renewal and installation on Apache, Tomcat and Terminal Servers.
• Responsible for Enterprise level Operation/trouble shooting of Web Infrastructure and Proxy server, with LAN and WAN, MAN connected site with thirty thousand students and five thousand staff.
• Customizing Internet and intranet enabled e-commerce system troubleshoot Apple Macintosh, Linux, Windows, UNIX in a complex application and web infrastructure.
• Architecture responsibility for desktop configuration and imaging of MAC OSX, PC, Ubuntu, Linux, Thin client. Interaction from Client to Samba and Services for Linux Samba, UNIX for NFS and NIS services to UNIX
• Testing Directory services and software integration for project delivery from inception to delivery
• VMware storage migration to Multipath IO SAN infrastructure and network infrastructure
• VMware server administration, Application server, Microsoft Terminal server expansion into virtual environment. Utilize virtualization in front and middle tiers of a complex mission critical application.
• .VMware Physical to Virtual P2V conversion of Windows Server NT, Windows 2003, XP, Linux servers and desktops running production applications.
PacifiCorp
Senior Network Analyst, Data Networks and Voice : August 2000 – January 2008
• Enterprise level Operation/trouble shooting of Cisco LAN and WAN, MAN telecommunication and network equipment in a critical enterprise network environment.
• System and software architecture, design, pilot, engineering, testing responsibility; UNIX Sun Solaris with VCS VERITAS Cluster Services implementation for HP OpenView Network Node Manager, CISCO WAN manager, and CISCOWORKS. Customizing Web enabled applications with SQL Server, apache and IIS.
• Architecture, Design, categorization, security control identification, Security control implementation, Security analysis, Security Monitoring for applications for Openview network Node Manager, Lucent VitalNet and Open NerveCenter and other network management applications and SYSLOGS
• Security lockdown procedures for internet applications, testing and validating processes web and application infrastructure. Security Operator, Security Authorization consulting, Security analysis, Security log analysis
• Utilize Apache web server, Tomcat, Microsoft IIS, Java(Tomcat) and JRE( Java) to deliver application services and related self signed Enterprise(Domain), and CA certificate implementation and update.
• Set standards for Cisco equipment monitoring and configure network management software. Troubleshoot Voice over Frame and Voice over IP.
• Support and maintain Cisco VPN 3200 for site to site VPN and Cisco VPN 3030 for remote user login. Manage and troubleshoot using consolidated logging to a unified SYSLOG server for the Cisco Firewall logs and connectivity issues.
• Network Team project member, design, install, operate, and maintain wireless bridges and access points i.e. Cisco 340, Cisco 350, Cisco 1100, Cisco 1200 using Cisco (WLSE) ( Linux Apache appliance, Windows IIS)
Operate the Voice over IP network with QOS congestion management enabled queuing and Cisco CallManager call processing, based on Cisco IP phones and Tandberg Video Conferencing. .
• Collaborate with the legacy Voice Operations to provide transport for AVAYA PBX CLAN voice IP modules on Voice VLAN infrastructure
• Provide transport and troubleshooting for Lucent Call Extenders over Cisco Strataview ATM connections.
• Support Voice over Frame replay using Cisco 3800 and VOF with separate FR Data transport.
• Excellent knowledge of network monitoring tools and experience in base-lining and performance monitoring
• Responsible testing, installation, integration, configuration, and maintenance of the following software:
HP OpenView Network Node Manager, CiscoWorks LAN Management, Cisco StrataView WAN Manager ATM switch management on SUN Solaris UNIX. Cisco VMS Firewall management, Cisco WLSE (Wireless LAN Solution Engine) on Windows Server Operating Systems utilizing HP Proliant and Dell servers. Additional Tools included Men and Mice DNS and Microsoft DNS, DHCP, and in-depth knowledge of MIBS, SNMP, SNMP status polling, Fault Management messaging (traps) and correlation technologies.
• Modify write Shell and Perl scripts for use on Solaris and end PC for infrastructure tools in the OSS( Operational Support Systems) .
• Utilize Control-M batch processing and batch scheduling software on Mainframe, Windows, UNIX, Backup reporting and failure interface with Netbackup to Control-M agents.
• Responsible for DNS, DHCP and IP management. Be a resource for NOC personnel for triage of critical and non critical cases management.
• Work within ITIL and SOX controls and company communication guidelines to deliver documented high quality work.
• Consulting with other specialized technical groups for project oriented and long term troubleshooting.
• Troubleshoot Cisco remote access equipment, UNIX server and Network management issues. Manage Network management equipment on appliances and windows platform.
• Work with SOX controls in an operational basis. Identify tool needs and implement tools. Be a resource for tools helping technical users including DHCP, DNS, MS and UNIX administrative network management tools.
• Work with SNMP on router and Management software to report ad hock and standardized reports.
• Telecommunication providers: AT&T, Verizon, Qwest, CenturyTell, Emery Telecom, SBC
• Problem Solving; Apply Critical Analysis to acquire key performance indicators, identify and prioritize course of action while collaborating on a short term mid term remedy. Employ collaborative and analytical skill sets to identify root cause.
• Employ VLANs in a conventionalized VLAN numbers to facilitate transport and segmentation of distinct traffic types.
• Evaluate solution options; communicate options and plans with stakeholders.
• Execute plan as prescribed and agreed upon.
• Measure and report on progression of solution option to stakeholders. Incept and Document a repeatable plan, execute and measure process with stakeholders.
• Ability to strategically plan and communicate needs when perform gap analysis. Through relationships and RFI processes seek and obtain needed tools and skill sets for the identified needs, Project management.
• Employ Fault and performance management tools like VitalNet, VitalAnalysis, and RMON to gather needed data about the status of network and performance to make informed plans and ready for execution.
• Employ historical network utilization data for capacity management. Service provider and vendor relationship management. By asserting company priorities and needs to service providers to maintain and increase service levels from external and internal service providers.
Environment: Cisco, CISCO WAN manager, CISCOWORKS, DHCP, SOX, DNS. LAN, WAN, MAN, Solaris UNIX, LINUX, Microsoft Windows Server
PacifiCorp
Lead senior IT Specialist Operating Systems : June 1997 – August 2000
• Responsible for architecture, design and support of the Novell NDS eDirectory and server environment with over seven thousand employees and two hundred sites, connected via variety of wide area network links and Packet switched network.
• Microsoft Exchange and Domain infrastructure Security Authentication, Authorization, and Accounting in support of the enterprise messaging systems for a critical infrastructure.
• Lead Netware project for design and implementation of protocol conversion from IPX to IP. Project member convert from MS Domain to Active Directory and printing system.
• Project lead for conversion of MS mail to exchange infrastructure.
• Serve as level 3 Support for incidents with the NOC to solve switch, router and IPX issues and NOS interoperability and integration problems(incidents) and problems.
• Train Novell administrators and transfer knowledge and write standards Documentation.
• Problem Solving; Employ analytical skills to and performance indicators to correct and remedy maladapted system configurations and conditions. Use command sets within operating systems and consoles to monitor for Fault, and performance trouble.
• Performance Tuning; Use performance management tools and user reported issues to study, modify and enhance system performance based on experience and manufacturer recommendations.
• Decision making and evaluation; Read and evaluate publisher and vendor recommendations against system needs and customized software based on needs and performance indicators and system load.
• Project management; Based on gap and needs and trend analysis create options and plans on needed changes.
• Present materials to junior answer questions and offload tasks to Security Administrators.
• Symantec- VERITAS Netbackup and EMC–Legato Networker backup and restore Disaster Recovery software and RMAN Oracle DB Backup on BMC ControlM scheduling and job fault reporting software.
Environment: Novell Netware, IPX, IP, Active Directory, eDirectory, Cisco, Compaq, HP servers, Xerox, Hp Printers,
OCP Publications 5536 NE Hasslo Street, Portland, OR 97238
Network Administrator : March 1993 – June 1997
• Security measures for anti hacking of the server and network infrastructure
• Responsible for Internet connectivity, dial in connectivity and email systems as well as Enterprise
• Resource Planning System in a PIC Basic programming environment emulating a UNIX system on Microsoft NT Servers.
• Responsible for performance tuning and support of data conversion from WANG systems Light Speed Systems gateway, setup and maintenance of gateways for the file and print as well as data conversion uploads and down loads in support of customer service and accounting systems. Support a publishing environment with MAC and Intel based systems.
• Design and program a VIP database for the Publisher using FoxPro. Create mass mailing program DB in FileMaker for MAC users.
• Day to day operational and monitoring, Perform Work with limited resources and information. Develop Database (DB) based on user needs.
• Develop, implement, update infrastructure.
• Independent work, self motivated and self starter, developing processes and procedures to reduce time to service delivery and time to problem resolution.
• Maintain project log and completed work records. Maintain system change log.
Environment: UNIX, Microsoft NT, Novell, WANG systems Light Speed Systems gateway, MAC, FileMaker, FoxPro, Grand Junction network switches (Cisco 2820), DOS
Tajhizat Ashpazkhaneh ( industrial kitchen and Laboratory equipment Manufacturer)
Partner, Consulting Engineer : Jan 1992 – March 1993
• Responsible for factory business systems and reengineering the business systems. Serve on project, implementing Industrial refrigeration cold room with foam injection molds.
• Worked with a business consultant to document current operational systems to design and implement new process and business systems, facilitating effective and efficient operation in a competitive environment.
• Implemented a new CAD/CAM system for CAD operators to use.
• Managed Compilation, creation and writing of product catalog for more than three thousand products produced.
• Participate and learn government business contract acquisition in a construction of hospital labs and kitchen systems.
• Project Management, facilities management, construction management, industrial process design, procurement, contract sales, subcontract management, transportation and logistics, factory labor management, team building, consulting
• Communication with engineers, laborers, foreman, and executive staff.
Environment: Windows, FoxPro, Word, Excel, AutoCAD, industrial tools, electrical, Visio
ODS Healthplan
Assistant Underwriter : May 1988 – January 1991
• Responsible for Contract and group information reporting and underwriting information pricing and groups relations.
• Converting data from Mainframe using JCL to run CA-Easytrieve to Lotus spreadsheet and Excel provide reports to the groups for medical and dental experience reporting. Projects included conversion and standardization of complex spreadsheets.
• Data import from the mainframe to the spreadsheets. Design and program data entry forms, mass mailings targeting dental and medical offices.
• Create an information database by convert a legacy database for the underwriting report scheduling system.
• Mentor Clerical Staff with use of Mail-merge and Spreadsheet usage as Database.
• Database conversion from Lotus to Excel, Creation of group reports from mainframe and extracts
Environment: Windows, IBM Mainframe, CA-Easytrieve, Mainframe to open system Data exchange, Microsoft office, Excel, Word, WordPerfect, mail merge, LAN manager, Token Ring 802.5 Microsoft Office, Word Perfect.
Sept 1985 – May 1988 University of Portland
Faculty and Staff Support specialist: Responsible for computer support to the university faculty and staff. Provide help to student and staff for Computer lab. Provide graduate student assistance for statistical application programs in the computer lab. Projects include evaluating Ingress and Sybase as well as Paradox database and development environments. Develop Paradox and Ingress databases for maintenance department as well as the computer audiovisual labs.
Environment: Digital VAX, IBM PC, Digital UNIX, ZENIX, ThinNet, CPM, Sybase Database Development, Ingress
Skills and Tools: Troubleshooting, customer service, DOS, Windows, Apple Macintosh, MAC, hardware installation, software support, Database Development
Education College/University:
University of Portland; Portland OR, Computer Science Senior. 98 Semester Credit hours
Widener University; Chester PA, Mechanical Engineering Sophomore. 32 Semester Credit hours
Portland Community College -PCC; selected courses UNIX, Computer Information
Chemekata Community College; CA-Easytrieve software
Other Education:
OSS Operational Support Software – HP Network Node Manager, NNM
Cisco User Group; CCNA Study group
Cisco Self Study: CCNP Study group
New Horizons; Novell CAN, Microsoft Access, FoxPro
ARG; TCP/IP Networking Design and implementation course.
Mastering Windows; Attended three years
Novell BrainShare; Attended 2 years
Sniffer University; Certified Sniffer software and Distributed Sniffer software
Cisco Monthly knowledge transfer; Technology update monthly session for 6 years
Cisco Weekly Conference Call; Get updated information on open cases and status, Project status
Training: Security Operator FERC (Federal Energy Resource Counsel); Complex Access Control rule compliance
Lucent: Lucent VitalNet and Vital Suite Vital Analysis
Training: Major Incident Response Team for Electric Utility; Team member training
ITIL ; ITIL training, ITIL Documentation and Communication Tool Training
Database; Database operations training by DBA, Record lock, PL/SQL, SQL*Plus Oracle
ROTC; Reserve Officer Training Courses 2 years
DePaul High School; high school diploma
St. Mary of the Valley; Middle school 8th grade
Stephen Covey; Highly effective persons training
Awards
PacifiCorp Highest Company Award; Award in Excellence for completion of critical project work
PacifiCorp STAR Awards; Multiple STAR awards from other employees going above and beyond my duty to help.
PacifiCorp STAR Award; Multiple awards for work completed with significant impact and with monetary rewards
PacifiCorp STAR Award; Multiple STAR awards for Project completion.
OCP Publication; Award for solving technical issues by effected employees
OCP Publications; Recognition for designing computer system directory structure to store the data for easy access and retrieval,
ODS Healthplan; Training and designing a system to get the technology for communication to physicians
ODS Healthplan; Creation of insurance group summary used by underwriting and marketing departments.
Technical Summary:
UNIX- Linux: UNIX Solaris and LINUX Brainbench tests passed
Microsoft Technologies: Active Directory, SQL, Exchange, Clustering, on IBM DS400 SAN, IBM BladeCenter and TotalStorage Manager. Imaging and desktop design
Cisco Routers: Cisco 6500 hybrid ( CATOS and IOS), Cisco 6500 IOS, CISCO Supervisor Card Hot Standby, CISCO 3550 IOS, CISCO3650 IOS, CISCO 3750, CISCO 5500, CISCO 3800
Cisco Switches: CISCO 3550, CISCO 3650, CISCO 3750, CISCO 1900, CISCO 2820, CISCO 2950 CATOS and IOS, CISCO 5500
Other CISCO hardware: CISCO VPN3200, CISCO VPN 3030, CISCO Wireless 1100, Cisco Wireless 1200, CISCO Wireless 350 Access point, CISCO Wireless 340, Cisco Wireless 350 Bridge, CISCO Wireless
Other Hardware: Kentrox CSU DSU, DS3 MUX, Kentrox CSU Shelf, APC UPS, POWERWARE UPS, Foundry
Network Management Software and Other: HP OpenView Network Node manager, HP OpenView Operations, Lucent VitalNet, Vital Analysis, Lucent VitalSuite, Sniffer Software, NetScout RMON performance management, WebTrends application monitoring, SNMP MIB, HP SIM (System Insight Manager), Big Sister, HP OpenView Internet services OVIS, Quest FogLight, Cisco VMS, VMWare ESX, RMON probes, Cisco NetFlow NetScout, Cisco IOS/CATOS command line tools
Software: SYSLOG, SSL Certificates, Apache, Tomcat, SAMBA, Telnet, SSH, Putty, CygWin, Exceed, XWindows, Hyper terminal, SCP, FTP, TFTP, Tiny TFTP, Pumpkin TFTP, DNS BIND, DNS MS, DNS Men and Mice, DHCP MS, MS Word, MS Excel, MS PowerPoint, ControlM, JCL, Symantec – SymantecVERITAS Netbackup, EMC –Legato Networker, IBM legato Informix DB Backup, Procom
Programming Languages: Pascal, Fortran, Basic, Shell, Perl, DOS batch, MS CMD batch, COBOL, PL1, Easytrieve
Operating Systems and Servers: VXWorks, SUN Solaris UNIX, IBM Bladecenter Blade servers, DELL PowerEdge, HP (Compaq) Proliant Microsoft Windows Server, MS Vista, MS XP, Red Hat, Fedora LINUX,VMWare ESX, Digital VAX, Novell Netware, VMWare ESX, VMWARE server, VMWare desktop, VMWare Converter
SAN and NAS: EMC Symetrics, Clarion, HP Storage works, Network Appliance Netapp, IBM DS4400 TotalStorage EXP700, FAStT700
Product knowledge:
Cisco Switches, Cisco routers, WAN ATM switches, UNIX SUN Solaris, NMS HP OV, Lucent VitalNet, CiscoWorks, Sniffer Certified, Novell Netware, Windows NT, Windows 2000, Microsoft exchange, DNS, DHCP, Windows 9.X, Wang LightSpeed, Microsoft Office, PC hardware, Netware connect, Novell Unix print services, MS DOS, DR DOS, WANG VS, Apple Macintosh, ZEN Works, application launcher, Server magic, Tiramisu, Front page, IIS, FTP, NDS, MS Project, VISIO, COMPAQ servers, HP servers, Sun servers, Photo Shop, Corel draw, Acrobat distiller, File maker, Frame maker, Quark Express, Postscript Fonts, HP Printers, Compaq Printers, Lexmark printers, Epson Printers, Fiery RIP, Web Jet Admin, Jet Admin, Ds Expert, Config Central, Lanalyzer, Ghost, ZEN for Servers, Men and Mice DNS management, BIND, Quest Toad, Oracle Packs, SQL*PLUS, PL/SQL, Windows Clustering, Microsoft Exchange, Windows XP, Windows Vista, Windows Server, Windows Server 2003, Windows Server 2008, Windows Active Directory