Resume

Richard L. Ingram

*** ***** ****, *** ***, Newton Falls, Ohio 44444

330-***-**** or 330-***-****

Email: *********@*****.***

OBJECTIVE:

To secure a challenging position where professional growth can be achieved by providing an opportunity to apply the managerial and Hands-on experience I have gained through both my education and previous work experience.

EDUCATION:

ITT Technical Institute, Youngstown Ohio

Associate of Applied Science Degree in Information Technology – Computer Network Systems

Graduation Date: June 2008

CERTIFICATES:

Certified Electrician Penn Foster Career School June 2002

Telecommunications Network Construction training 2000

Licensed Sales / Consultant Manufactured Homes 1994

SKILLS:

• Business/Technical Skills Inventory Control, Merchandising Management, Licensed Sales, Cash Handling, Computer Skills, Opening and Closing Operations, Public Relations, Management & Operations, Network Construction, Electrical Install & Repair, Soft Skills, Group Dynamics, Customer Service, Sales, Blue Prints / Schematics / Project Books, Home Networking / Digital / Audio / Visual / Integration

• Computer Skills: Database, MS SQL 2000 Enterprise, VB.net, MS Office 95-07, Network Construction, Blue Prints / Schematics / Project Books, Home Networking / Digital / Audio / Visual / Integration, Microsoft Desktop Operating Systems, Intermediate Programming, Database Development, Network Standards and Protocols, Microsoft Network Operating Systems, Linux Operating Systems, Linux System Administration, WAN Technology and Applications, Network Technology and Service Integration, Network Systems Management

• Machine Skills: Ability to operate Small Lathe, Back Hoe, Tow Motor, Dump Truck, Drill Press, Hydraulic Press, Mig Welding, Crown, Tug, Holzma Saw, Crane, Man Lift

• Trade Skills: Skilled in Mig Welding, Mold Casting, Landscaping, Computers and Networking, Management, Inspection, Soft Skills, Group Dynamics, Electrical / Plumbing / Construction / Repair, Sales / Customer Service, Home Networking / Digital / Audio / Visual / Integration

• Mechanical Repair: Able to repair Gas Engines, Computers, Diesel, Hydraulics, Compressors, Overhauls

• Tier 3 Technical Support: Take calls, diagnose and troubleshoot customer Digital phone and HSD issues.

WORK HISTORY:

10/08 - 4/09 Time Warner Cable North Canton, Ohio

Tier 3 Technical Support

8 / 01 – 10/08 KRAFT MAID CABINETRY Middlefield, Ohio

Red Tag Department and material handler

3 / 00 – 7 / 01 POINT TO POINT COMMUNICATIONS Broussard, Louisiana

MCI / World-Com Contract

Light Wave Installation and Telecommunications Network Construction

Experience includes, but not limited to:

Cable/Fiber routing and termination, mapping, ty wrapping, soldering, construction and powering, fiber splicing, configuration, testing and replacement, labeling, Blue prints, diagrams, Project books, generating reports, equipment: Nortel, Alcatel, Siemens, A.D.M.’s, W.D.M.’s, D.W.D.M.’s, OC192, OC198, Optiva’s (liquid cooled) Cisco and Linksys routers, Light wave network cards, fiber and cable, Storage systems and devices.

3 / 99 – 3 / 00 ADVANCE AUTO PARTS Warren, Ohio

Store Manager

Managed about 10 employees in the daily operations of the store

3 / 98 – 3 / 99 AUTO ZONE Warren, Ohio

Commercial Manager

2 / 94 – 3 / 98 BLISS MANUFACTURING Newton Falls, Ohio

Press Operator / Head Inspector

8 / 94 – 2 / 98 OAK HILL HOMES INC./ PARK Howland, Ohio

Park Manager / Licensed Sales

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