Network Administrator

Robert Nishihira | Network Administrator

310-***-**** – *******@*****.***

OBJECTIVE

Seeking a professional position with a quality organization that can utilize my years of proven experience and skills in Helpdesk/network administration and escalation support.

TECHNICAL CERTIFICATIONS

Microsoft Certified Systems Engineer MCSE NT4

TECHNICAL SKILLS SUMMARY

OS & Enterprise Applications. Windows 2000/2003 Server, Exchange 2003, Symantec Norton Anti-Virus Enterprise ed., Norton Ghost, pcAnywhere, Trend Micro Anti-Virus, Mcafee AntivirusVMware, RIM Blackberry Enterprise Server 4.1.

Technologies & Protocols

Active Directory, DNS, WINS, DHCP, Remote Desktop, VPN, TCP/IP, IPX/SPX, Apple Talk, NFS, VLAN, 802.11x, 802.1x, FTP, HTTP, SSL

Connectivity & Hardware

CISCO 2500, PIX 515 E, PIX 501, ASA, Routers, Switches, Wireless, Ethernet, Gigabit Ethernet, Cable/DSL Modem

Desktop Technologies

Windows 95/98/NT/2000/XP/Vista, Microsoft WORD, Excel, Access, Power Point, Outlook, Internet Explorer, Visio, Mozilla Firefox, Palm Desktop, Symantec Norton Ant-Virus, Scanners, Digital Cameras, Desktop and Networked Printers, CD/DVD Burners

PROFESSIONAL WORK HISTORY

Insure Now Insurance Services Network Engineer 11/1999 –1/2008 Buena Park, CA

Salary: 55K/year

Responsible for level 2 network support for end users

Track and resolve trouble tickets

User account creation and administration in Active Directory

Monitored VPN connections

Reset passwords (Windows, 1and1.com email server) for users

Provided support for numerous proprietary Production software

Performed regular tape backups for various systems(CA ARCserve, HP DataProtector, Veritas Backup Exec)

Provided support with all network connectivity issues, either through phone or remote software.

Resolved Printer hardware issues and added network printers

Pacific Netcom Field Engineer 1996-1999 Westlake Village, CA

Salary: 45K/year

Responsible for onsite network support.

Transferred to the data center in Marina Del Rey for admin support.

EDUCATION

Tech Pros Group Inc. LAN/WAN Engineer Program Irvine, CA

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