ArcGIS / I S support / Administrator , Research

Leah Muthoni Mungai

** ********* ******

Salem, MA 01970

617-***-****

******@*****.***

Objective

To pursue a responsible and challenging position where my education, and work experience will have valuable contribution to the organization.

Education

Masters of Science Geo Information Science

Salem State College, Salem, MA Sep 2009 – To date

Bachelor of Arts in Management Information Systems, Business Administration Minor

Thiel College, Greenville, PA August 2008

Experience

GIS Intern, Salem City Hall, Salem, MA October 5 2009 – June2010

• Maintain and update the City’s GIS Data using ESRI suite, GeoTMS Software.

• Create and document GIS Procedures as directed by the GIS Administrator.

• Participated on research on creating a Master Address File for City of Salem and Development Investments Project for the Building Department simultaneously.

• Excellent fundamental knowledge on hardware including setup for plotters, printers and other equipment.

Administrative Co-coordinator, Salem State College, MA Sept 17 2009 –To date

• Create and process Queries Donor Phonathon forms using Raiser's Edge fund raising

Software.

• Update Donor Pledges, processing gifts and generating activity summary reports.

• Carryout Data Checks on Donor information and update the information in the Raiser's

Edge Database.

• Updating student records on Oracle Database, PeopleSoft Interface.

IT Systems Internship, St Paul Homes, Greenville, PA May 2007-Aug 2007

• Participated in working knowledge of information systems such as, troubleshooting problems through investigation, researching and applying solutions.

• Carrying out weekly backups, system installations, upgrades and report writing.

• Learning and using KIT - An adaptive computer equipment and software for senior residents.

Leah Muthoni Mungai

Employment continued:

International Employment

Information Technology (IT) Support Specialist Feb 2003 – Dec 2005

Comsat Technologies Ltd, Nairobi, Kenya

• Running the on site Help Desk to provide a single point of contact for all user requirements, technical assistance and information to ensure quality assurance and user satisfaction.

• Participated as a team player in offering system implementation, support and troubleshooting to computer systems. Used Office 2003 system, Ms Windows XP, Databases: Oracle and SQL.

• Preparation planning, computer and Networking: TCP/IP, FTP, SFTP, SNTP network setup, co- ordination and site support functions.

Awards/ Honors

• The Wall Street Journal Award

• Chi Eta Sigma Honor Society Member

• Haller Enterprise Award

• Dean’s list (4 semesters)

• National Dean’s List

• Margaret Olson Scholarship Award

Activities

• Greenville Rotary Club Volunteer

• Thiel Christian Fellowship Member

• Gates of Hope Street Children and Orphanage – Volunteer

• Thiel World Organization Member

• St John’s Ambulance Volunteer

References

• Mr. Trillium Levine

GIS Administrator

City of Salem, 120 Washington St, 4th Floor

Salem, MA 01970

Phone: 978-***-****

• Ms. Donna Wholley

Development Office

Salem State College, 352 Lafayette Street

Salem, MA 01970

Phone: 978-***-****

• Mr. Brandon Busch

Database Administrator

St Paul Homes, 339 East Jamestown Road

Greenville, PA 16125

Phone: 724-***-**** Ext. 1222

Contact this candidate