Customer Service Maintenance

Phone 678-***-****

Email **********@*******.***

**** ******* ***** #**-**

Atlanta GA 30350

Mark Green

JOB OBJECTIVE

Industrial Maintenance Professional

RELEVANT EXPERIENCE AND SKILLS

Years of experience with preventive maintenance, overhaul and repair procedures for a diverse

range of electro-mechanical equipment from manufacturing to heavy transportation industries

including record keeping and parts tracking. Working knowledge of computer hardware/software.

EMPLOYMENT SUMMARY

• November 2000 to Current Pitney-Bowes, Document Messaging Technologies, Atlanta, GA

Customer Service Representative

Provide on-site technical support for computer controlled electronic document handling systems.

Successfully implemented new Preventive Maintenance program, resulting in improved uptime, greater customer satisfaction and reduced cost and parts usage.

• May 2000 to October 2000 Raytheon (KLS)

H/E Mechanic

Kwajalein Logistic Support. Carry out scheduled and non-scheduled maintenance of support vehicles and equipment for U.S. Army Kwajalein Atoll/ Kwajalein Missile Range in the Marshall Islands. Troubleshooting of electric carts, cranes, heavy diesel equipment. Was able to provide high availability to customer.

• March 2000 to May 2000 Raidtec Corporation, Alpharetta GA

Production Test Engineer

Configure, upgrade and test LVD SCSI and Fibre Channel data storage arrays used in commercial networks include assembly of chassis, cabling, circuit boards, controllers and backplane, firmware upgrades and use of test software for functionality and burn in.

• September 1987 to September 1999 Metropolitan Atlanta Rapid Transit Authority, Atlanta GA

Automotive Technician/ A Inspector

Carry out scheduled and non-scheduled maintenance of fleet vehicles for internal customers. Troubleshooting, tune-ups, brakes, transmissions, clutches, HVAC, electrical and computer diagnostic testing. Maintain diesel transit buses and all related systems. Managed on-call shop truck, successfully providing solutions for minimum schedule interruption.

OTHER RELATED EXPERIENCE

Have done some work for Breda Transportation. Involved with dynamically testing prototype railcar via software and electronic instruments, keeping chart records of performance prior to MARTA acceptance.

Will provide work and character references on request

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