Resume for Russ Wilcox

Russ Wilcox

Austin, Texas

Senior Software Engineer

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Summary

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19+ years experience developing and maintaining firmware for real-time embedded systems.

- Excellent ability to analyze, diagnose and maintain source code for multiple firmware projects.

- Worked closely with Customer Support to quickly resolve customer issues, traveling as needed.

- Skilled at performing Root Cause Analysis to find systemic defects and determine correct solution.

- Extensive experience developing new and extended functionality of firmware products.

- Experience using Code Management and Defect Tracking tools: ClearCase / ClearQuest, Sales Logic...

- Comfortable with all phases of the Software Development Lifecycle.

- Strong written and verbal communication skills.

- Excellent team skills. Experience leading teams and participating in cross functional work groups.

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Skills

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- Languages: Proficient in C, working knowledge of Assembly, C++, Java and other languages.

- Real Time Operating Systems: VxWorks, embedded Linux, for MIPs and PPC

- Development Platforms: MS Windows, SunOS, and Linux

- Tools: Rational ClearCase / ClearQuest, Sales Logic, PVCS, MS Visual Studio IDE

- Storage Protocols: Fibre Channel, SCSI, iSCSI. Experience with Finisar and other protocol analyzers.

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Experience

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-- Senior Software Engineer 1999 to 2007 --

-- Crossroads Systems, Inc. - Austin, TX --

- Developed and maintained firmware for multi-protocol SAN routers, including FC, SCSI and iSCSI

- Traveled to domestic and international customer sites to provide technical support to identify and resolve product failures.

- Used Finisar and other protocol analyzers to help identify defect source.

- Used Rational ClearCase, ClearQuest, and Sales Logic tools to manage source code and track defects.

- Extensive work developing and maintaining embedded firmware including Memory Management, Interrupt Service Routines, Dynamic Configuration and User Interface Synchronization, embedded APIs, SAN Protocols (SCSI, iSCSI, FC), and more

- Worked directly with customers to define requirements for new feature requests. Formalized requests by writing Requirement, Design, and Test documents. Delivered new high quality features on schedule and to the satisfaction of customers.

-- Senior Software Engineer 1996 to 1999 --

-- Siemens Mobile Communications - Austin, TX --

- Developed firmware for multi-handset cordless phone system

- Product originated in Germany and required extensive modifications to meet US market requirements.

- Expanded interrupt service routines to accommodate new and modified features.

- Implemented keypad inputs and LCD message display output to support address book and answer machine interfaces.

- Rewrote functional architecture documents translating German functionality to English

- Played major role in project communication between cross functional and international work groups.

-- Software Engineer 1988 - 1996 --

-- IBM/Siemens/ROLM Communications - Santa Clara, CA --

- Developed and maintained firmware for business owned telecommunications systems (PBX).

- Developed source code and delivered inline assembly patches for customer discovered defects.

- Served as member of a transnational work group defining Siemens ISDN API functions

- Acted as team lead for new development project to add ISDN functionality to non-ISDN telecommunication systems.

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Education

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-- University of Arizona (Tucson, AZ)

Masters, Electrical Engineering, 1984 - 1988

-- University of Arizona (Tucson, AZ)

BS, Agriculture, 1978 - 1982

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