Customer Service Marketing
Resume:
Dayna Wunglueck
*** ******** ****, ******* ***** IL 60140
**********@*****.***
Experience Summary
• Experienced proofreading and editing biographies, essays, editorial pieces, press releases, research reports, and marketing copy.
• Well-versed in copy editing, editing, and proofreading
• Strong technical command of the English language; familiarity with virtually all writing styles; serious commitment to excellence in the printed and published word.
Education B.A., English, Western Illinois University Minored in Creative Writing, Graduated Cum Laude
Professional Experience
Proofreader – RR Donnelley 12/09-Present
Proofread a variety of materials pertaining to the credit industry, including, but not limited to, general marketing copy, applications, disclosures, Web pages, customer-directed letters, etc. Also, assists with the proofreading of marketing materials for the automobile and telecommunications industry (such as single page ads and catalogs).
Freelance Proofreader/Copy Editor/Copy Writer 2001-Present
Assist in the writing, editing, and proofreading of a variety of print material including, but not limited to, professional letters and inquiries, cover and thank you letters, business menus, press releases, as well as copy editing, proofreading and writing copy for books, websites, and a variety of marketing collateral.
Final Proof Specialist – Houston Harvest Gift Products 4/05-9/06
Proofread all text to ensure correct spelling and grammar; verify accurate copyright information of licensees is included when appropriate; coordinate with outside vendors for language translation on gifts intended for Canada; ensure regulatory compliance with FDA through verification of net weight, serving size, and ingredient statement accuracy; and coordinate with internal departments to obtain all information needed for a project to ensure complete and accurate files.
Copywriter – Nextier Marketing 2001
Concept, research, and make editorial recommendations for projects; write copy for internal communications such as employee newsletters, announcements, events, copy for electronic and print marketing promotions, including brochures, inserts, press kits, presentation, client newsletters, etc.; compile and maintain editorial guidelines and standards for the company; review and edit materials created and written by other copywriters.
Assistant Editor/Web Editor – Allured Publishing 8/99-2/01
Support and correspond with authors and editors; copy edit and proofread assigned manuscripts; write and manage editorial on bookstore website; maintain editorial and author guidelines; proof design format; troubleshoot production/editorial problems, review final layout.
Executive Secretary – Blockbuster Entertainment 2/01 - 8/01
General office duties; phone/switchboard; filing; create and maintain financial reports for 200+ stores; maintain communication between District Managers and Regional Director of Operations; extensive customer service; create and maintain all correspondence; assist in the organization, planning, and implementation of corporate/zone conferences (1,000–10,000 attendees).
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