Technical Service Rep
Resume:
Renikka R. Robinson
Cincinnati, OH 45249
***************@*****.***
Education
Wright State University, 3640 Colonel Glenn Hwy Dayton, OH 45435
September 2005- June 2010
• Graduated June 12, 2010
• Bachelor of Arts Degree in Biological Sciences
Shawnee High School, 3333 Zurmehly Road Lima, Ohio 45805
August 2001- June 2005
• High School Diploma
• 4 year member of the Ecology Club
• 1 year letterman in Varsity Track
• 4 year award in Choir
Work Experience
Meridian Bioscience, 3471 River Hills Dr. Cincinnati, OH 45244
June 2011- Present
Technical Service Representative
• Customer Service
• Handle Customer Complaints and Inquiries on products
• Test stool specimens and handle discrepant results
• Work closely with Sales and Quality Control to ensure products are efficient for customers
• Good Documentation Practices
ParMed Pharmaceuticals, 482 W. Crescentville Rd. Cincinnati, OH 45246
September 2010- May 2011
Inside Sales Representative
• Contact retail and independent pharmacies by phone
• Promote and sell generic pharmaceuticals
• Build rapport with pharmacists and/or purchasers
• Customer Service
Wright State University, 3640 Colonel Glenn Hwy Dayton, Ohio 45435
June 2009- June 2010
Student Office Assistant
• Make Appointments for Academic Advisors
• Answer phone calls
• Make phone calls to students who need to register for classes
• Block Calendars for Advisors
• Transfer students to their intended colleges of choice
Bureau of Criminal Identification and Investigation, 1580 State Route 56 NW, London, OH 43140
July 2008-February 2009
CODIS Intern
• Mailed hit letters
• Filed Hit Letters
• Pulled DNA samples
• Moved DNA samples
• Made Hit cases
The Greene Town Center, 51 Plum St. Beavercreek, Ohio 45440
June 2007-Present
Guest Services Representative
• Sell Gift cards
• Customer service
• Answer phone calls
• Respond to inquiries received by mail or e-mail
• demonstrate good computer skills
• Accurately handle cash and charges
• Respond to and anticipate all guest inquiries/needs
Additional Information
YMCA Joint Collaboration (Teen Leadership Program)
September 2004- August 2006
• President 2004- 2005
• Lima Sertoma Pancake Breakfast
• Host for NAACP Banquet
• Kid’s Expo
• Reading tutor for fifth grade students
• Assist with Cheryl Allen Center Thanksgiving and Christmas dinner deliveries
Resident Home Association
May 2007- June 2007
Volunteer
• Help cook food and play games with people with mental retardation
• Monitor the safety and participation of each individual
• Filing and other basic paperwork
Basic Skills
• Hardworking
• Determined
• Great communication skills
• Willingness to learn new things
• Good with transitions
• Not afraid of challenges
References
Employer
Lea Westerfield
51 Plum St.
Beavercreek, OH 45440
************@*******.***
Sandy Staight-Vocke
3640 Colonel Glenn Hwy
180 University Hall
Dayton, OH 45435
*****.*******@******.***
Family Friends
Coleman Clark
Jones-Clark Funeral Home
1302 Oakland Pkwy.
Lima, OH 45805
********@***.***
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