Customer Service

Lataevea T. Sorrels

**** ******** ** #*., *** Angeles, CA 90008

Cell: 323-***-****

E-mail: ****************@*****.***

WORK EXPERIENCE

Universal Protection Services Los Angeles, CA

Security Officer 12/09 to 07/10

As a Security Officer, my duties consist of registering/assisting over 300 visitors per day, opening/confirming and posting e-mails to tenants regarding their visitors, elevator recall and floor lock-out procedures, monitoring after-hour access, answering a multi-phone line system, dispatching officers as necessary, monitoring a computerized fire alarm system and various other duties as necessary.

Aviation Safeguard Los Angeles, CA

Security Officer 5/09 to 8/09

As a Security Officer, I was responsible for monitoring all access points, providing security for 15 Fed X planes, screened and searched over 300 employees per day, assisted other officers while searching for contraband, utilized proper vehicle search techniques as well as assured that all employees followed proper TSA Security procedures.

WSA Security Services Inc, Los Angeles, CA

Security Officer 10/03 to 6/07

As a Security Officer, I was responsible for monitoring a CCTV system, verifying employees identifications, assist visitors with sign in/out procedures, log in/out all deliveries and pick ups, submit copies of all logs, authorizations/records, maintain daily activity reports and submit records/logs to post commander weekly.

Pacific Security System Inc, Los Angeles, CA

Security Officer 3/01 to 10/03

Client: Torrance Memorial Medical Center & the Bradbury Building. As a Security Officer, I was responsible for monitoring a CCTV/computer system in assigned areas, assisted visitors in the emergency room/admitting areas, performed perimeter patrols, submitted daily activity reports, greeted visitors, monitored lobby/museum areas and kept restricted areas clear and secure.

EDUCATION

ICDC College Huntington Park, CA

Homeland Security Investigations Diploma 11/09

Training included but not limited to Homeland Security Strategies, Emergency Management, Global Cyber Security, Homeland Security Technology, Disaster Recovery/Medical Operations, Homeland Security and Vulnerability and Risk Management, WMD/Hazardous Materials, Penal Codes, Civil Law, Criminal Law and Evidence, Introduction to Incident Command System, ICS for Single Resources and Initial Action Incident, Introduction to National Infrastructure Protection Plan (NIPP), National Incident Management System, Multi Agency Coordination System, NIMS Public Information System and NIMS Resource Management.

Los Angeles Computer and Science Academy Los Angeles, CA

High School Diploma

CERTIFICATES

Introduction to Weapons of Mass Destruction (Awareness Level), Terrorism Awareness for Emergency First Responders (AWR-160), RAD/NUC Awareness, FEMA certifications (Introduction to the Incident Command System, ICS for Single Resources and Initial Action Incidents, Principles of Emergency Management, Introduction to the National Infrastructure Protection Plan (NIPP), National Incident Management System (NIMS) and Disaster Basics)

STATE CERTIFICATIONS

California Guard Card, Power to Arrest, First Aid & CPR , Baton & Safety , Pepper Spray & Chemical Agents

Firearm Training

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