IT Analyst/Engineer

CHRISTOPHER O. EARLE

*** ********* ******. ***: 973-***-**** • Cell: 862-***-****

Newark, NJ 07106 ***********.*.*****@*****.***

CAREER OBJECTIVE

To obtain a challenging position where I can apply my knowledge, leadership skills, aptitude for team building and zeal to learn. Effectively contributing to overall growth and profitability of a company or organization.

WORK EXPERIENCE

Newark Beth Israel Medical Center Newark, NJ Feb 2011–Present

Helpdesk Intern

• Execute hardware and software; installations, configurations, maintenance and upgrades

• Troubleshoot a variety of hardware, peripherals, in-house and third party applications discrepancies

• Perform software imaging, template pushing, network disjoin and rejoin of PCs

• Open and close trouble tickets through remote solutions and assigned work orders

Saint Barnabas Healthcare System Livingston, NJ Jan 2010–Sep 2010

IT Corporate Intern with Discover Rx Long Term Care Pharmacy

• Performed workflow analysis, evaluation, documented reports for IT optimization

• Participated in application policy meetings with regards to access, function and state specific regulations

• Participated in the phase out of the Rescott pharmacy system to the implementation of the Frameworks pharmacy system

• Testing of Frameworks and customization as per branch requirements

• Prepared system training documentation for employee familiarization and training

Essex County College Newark, NJ Jul 2004–Feb 2007

MESA (Mathematics, Engineering & Science Achievement) Computer Lab Technician & Learning Associate

• Served as Network Administrator for inter-lab wired, wireless networks, assigned and tracked custody of laptops.

• Installed, maintained, upgraded and handled troubleshooting of computer hardware, peripherals and software.

• Resolved technical problems, presented course workshops and improved service performance.

TECHNICAL BACKGROUND

Operating Systems: Windows 95/98/2000/ME/NT/XP/Vista/7, Mac OS X, Linux, Ubuntu

Software: Packet Tracer, Cisco VPN, VMware, Parallels, Backtrack, John the Ripper, Rainbow Tables, TrueCrypt, Symantec, McAfee, iWork, Omnigraffe, Navicat, Microsoft Project, Microsoft Visio, Microsoft Word, Excel, PowerPoint, Access, Outlook and Publisher. Adobe Acrobat, C, C++, Microsoft Visual Basic .NET, HTML, MatLab, LabView, Altiris Development Server, SMS, Rescott, Frameworks, Crystal Reports, MySQL, Razor SQL, Camtasia, Snagit and AutoCAD.

Hardware: Workstations, Desktops, Laptops, Hard Drives, Memory, Motherboards, Routers, Switches, LaserJet & Inkjet Printers, Label Printers, Fax Machines, Copiers, Blackberry

EDUCATION

New Jersey Institute of Technology Newark, NJ

Master of Science Degree in Information Systems GPA: 3.75 May 2011

Bachelor of Science Degree in Engineering Technology May 2010

Bachelor of Science Degree in Biomedical Engineering May 2008

Essex County College Newark, NJ

Associate of Science Degree in Computer Engineering June 2005

PROFESSIONAL MEMBERSHIP/VOLUNTEER

Omicron Delta Kappa | Phi Theta Kappa | NSBE | BMES | ADHC | March of Dimes & Breast Cancer Fundraising

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