Veena Satapati - Quality Analyst

VEENA SATAPATI – QUALITY ANALYST

CONTACT # 201-***-**** VISA STATUS: EAD E-MAIL:*****.********@*****.***

EXPERIENCE SUMMARY:

• Over 5 years of IT experience in QA & different types of Testing like Functional, performance and Regression testing of applications based on Web and Desktop based client server applications.

• Experience in gathering analyzing requirements, testing and implementation.

• Participated in all aspects of Software Development Life Cycle (SDLC) and Production troubleshooting.

• Experience in system, Integration, regression, automation and User Acceptance Testing (UAT).

• Proficient in creating Test Plans, Test cases and Test Scripts based on business requirement documentation for the testing of application software.

• Experience in Backend Testing by writing SQL to verify and validate the database updates.

• Experience in both Manual and Automated testing.

• Strong Black Box testing experience.

• Proficient knowledge on Mercury Interactive Tools like Load Runner, Win Runner.

• Advanced knowledge in IBM Rational Testing Tools like, Clear Quest.

• Proficient in conducting reviews of the automated test scripts and subsequently reducing the defects in the automated test scripts.

• Well organized, calm under pressure and can communicate effectively to groups and individuals.

• Excellent communication, analytical skills and strong ability to perform as part of a team.

TECHNICAL SKILLS

Languages : C, C++, HTML, DHTML, PHP

Testing Tools : Winrunner 7.6, Test Director 8.0, Load Runner 7.2

CM Tools : MS Visual Source, Share Point.

Operating System : DOS, Windows, UNIX and MVS.

Defect Trackers : Rational Clear Quest, Test Director

RDBMS : Oracle, SQL, MS Access

Packages : Microsoft Visio, Rational Rose

EDUCATION/ACCREDITATIONS:

Bachelor of Engineering - Andhra University.

DETAILED EXPERIENCE

Project – Citicards Account Online

Client- Citigroup Jacksonville, FL

Duration - September 2007 to September 2008

Role – Quality Analyst

Citicards.com Account Online provides online services for the Citibank credit card customers. These services include account summary, unbilled activity, past statements, online payments etc. Objective of this application is to provide a web-based credit card management facility that allows the credit card customers of Citibank to access information online using the data captured by the International Business Systems (IBS). The scope of the project includes the maintenance and enhancement of the existing credit card application.

The following were the responsibilities undertaken:

• Interacted with end users to obtain specific system requirements

• Created the strategy document that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing in Software Development Life Cycle (SDLC).

• Reviewed business requirements documents to document business rules and test plan.

• Involved in writing the test procedure document for the application.

• Created functionality test cases after establishing critical values and workflow.

• Prepared test data for system testing

• Created test plans, test cases and test scripts for some of the modules of the application under test (AUT)

• Enhanced test scripts for functionality testing using Win Runner

• Involved in automation of the test cases for regression testing using Win Runner

• Executed the test cases using Test Director and analyzed the results

• Identified and documented all the defects to ensure application software functionality for present as well as future builds.

Project - Fixed Income Re-Engineering

Client- Thomson Financials, New York

Duration - March 2007 to August 2007

Role – Sr. Quality Analyst

Fixed Income Re-Engineering is used to maintain the Fixed Income Terms and Conditions (T&C). This solution accepts Incoming Feeds from various upstream clients and as well as maintain data accuracy and correctness and delivers to downstream clients. This solution has four major components and they are File Processing Framework (FPF), Ingestion, Data Analyst Tools (DAT) and Distribution. FPF processes the incoming feeds from upstream clients and stores the data in staging database for processing. Ingestion processes the staged data for consistency and accuracy against pre-defined business rules. Analysts use DAT to make corrections on the incoming feeds data, if any violations and also DAT allows modify/create the T&C data. Distribution will distribute the processed data to downstream clients in various formats as required. This solution has been developed as generic solution to fit for similar content processing (Extract, Transform, Load and Distribute) requirements.

The following were the responsibilities undertaken:

• Involved in analyzing system specifications, design, development and execution of test plans and test cases for manual testing and automated testing.

• Created criteria for data conditioning needed for automated and manual testing.

• Created test scripts for all online leasing testing and classified sections for manual and automated testing.

• Reviewed manual testing methods.

• Developed and wrote a suite of test scripts that included acceptance, functional and regression test cases using Win Runner.

• Performed business functionality testing and GUI testing.

• Executed the test scripts on different releases and validated the actual results against the expected results.

• Debugged the test scripts, created batch tests, verifying the test results and reported the defects to the test director.

• Tracked test results for management, categorizing issues and creating/distributing defect reports and managing defect database using Test Director

Project - Hospital Management System Training (HMS)

Client- ESSEMM information System Ltd., Visakhapatnam

Duration - January 2006 to February 2007

Role - Quality Analyst

Solution Environment - Windows O/S, VB, MSVSS, MS SQL Server, Win runner, MS Excel, Crystal Reports, Robo Help Office

This product aims at automation of Hospital Management with centralized administration of several departments. It deals with the activities in a hospital that involve services to patients and the related transactions. This is a client server system that offers some flexible features like ability to access any part of the system from any node by authorized users. It offers centralized storage management of data at server by rendering different services to each part of the system. This system serves the requirements of different departments as well as the requirements of the system as a whole. The goal of the system is to bring down the workload in different departments with increased efficiency and speed up the activities.

The following were the responsibilities undertaken:

• Review the requirements gathered from different Hospitals and provide input for preparation of analysis documents.

• Attend project meetings during design-implementation phase as needed

• Develop and submit estimates

• Develop acceptance test plans traceable to requirements and design

• Develop test scripts for System Testing, Integration testing and User acceptance testing.

• Review test plan, and scripts with requirements analyst and project team

• Test Execution using Win runner.

• Create status reporting, based on the Test Execution Metrics.

• Review test results with requirements analysts

• Documentation for the end user manual using the Robo Help office.

Project - Material Management System (MMS)

Client- Indian Navy, Visakhapatnam.

Duration - June 2004 to December 2005

Role - Quality Analyst

Solution Environment - Windows O/S, VB, MSVSS, MS SQL Server, Win runner, MS Excel, Crystal Reports, Robo Help Office

The software, Material Management System, (MMS) is developed to automate inventory management function of Material Support Department (MSD), of Naval Dockyard, Visakhapatnam. MSD is tasked with the responsibility of meeting the logistic requirements of Naval Dockyard. The major activities comprise of provisioning spares, Naval stores, fuels and gases to various production centres of the yard. The supply chain is primarily dependent on receiving the items from Material Organization (An external source). In addition, this department also undertakes procurement through local trade to meet urgent requirements. The major functions, therefore, encompass forecasting, demanding, receipt, accounting and distribution. This software establishes automated forecasting, accounting and monitoring system in order to render quality services to the customer. This software would involve automation of functions of the sections viz., Russian Stock Control, Naval Stock Control, Permanent Stores, Clothing, Stationery, Zonal Stores and Administration.

The following were the responsibilities undertaken:

• Review requirements gathered using the existing manual and partially automated system and provide input for preparation of analysis documents.

• Attend project meetings during design-implementation phase as needed

• Develop and submit estimates

• Develop acceptance test plans traceable to requirements and design

• Develop test scripts for System Testing, Integration testing and User acceptance testing.

• Review test plan, and scripts with requirements analyst and project team

• Test Execution using Mercury Interactive.

• Create status reporting, based on the Test Execution Metrics.

• Review test results with requirements analysts

• Documentation for the end user manual using the Robo Help office.

Project - Student Administration System

Client: ANITS college of Engineering

Duration - December 2003 to May 2004

Role - Requirements Analyst

Solution Environment - Windows O/S, VB, MS Access

The main aim of the project was to automate the student’s information right from their admissions to their examination details, attendance details and their progress periodically. Student Attendance System involves keeping track of all the student attendance details. It contains the day wise attendance details of the students. It generates reports like daily report, periodical report etc., This module greatly helps the management in tracking the students who are irregular and hence take necessary actions against them. Interview the office staff to get the inputs on the existing process.

The following were the responsibilities undertaken:

• Documenting the requirements

• Attend project meetings during design-implementation phase as needed

• Develop acceptance test plans traceable to requirements and design

• Review test results with requirements analysts

• Documentation for the end user manual using the Robo Help office.

TRAINING / CONTINUING EDUCATION SUMMARY

Program or Course Coverage Period

Initial Training Program SDP

Requirements Engg.

COBOL

JCL

REXX

Testing & Debugging

Reviews & Walkthroughs

Coding

C Language

Personal Grooming

Working in Teams Effectively

DBMS

Software Maintenance June 2003 – November 2003

TECHNOLOGY

Hardware Software Products

Intel Pentium Family Windows NT/2000

Mercury Interactive, Win Runner, Load Runner, Rational Clear Quest.

MS-Office

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