**** ******* ***** ****• KATY, TX ***** • PHONE 281-***-****
JESSICA FERNANDEZ-REED
OBJECTIVE:
To obtain a position in medical field that will give me the opportunity to utilize my clerical background and communication skills to contribute to the success of any office.
SKILLS:
Capability to communicate effectively.
Ability to interact with the public and staff.
Organizational, management, and motivational skills.
Aptitude to maintain confidentiality in all work-related matters.
Speak English and Spanish fluently.
EXPERIENCE:
DR. DIANA S. DUFF, KATY TX February 2011 - Present
Patient Registration
Register new/established patients in Athena system
Collect co-pays, co-insurance and deductibles
Post payments in Athena system
Answer phones and take messages for Doctor and Nurses
File, copy and make charts
NORTH CYPRESS MEDICAL CENTER August 2008 – May 2010
Patient Registration
Register patients for lab work.
Collect co-pays from patients regarding services.
Scan insurance cards, identification cards, orders, consent forms and demographics into the system.
Input demographics about patients into the computer system.
MEMORIAL HERMANN HOSPITAL, Houston, TX February 2008 – August 2008
Patient Access Representative
Register patients for inpatient, day surgery and out- patient procedures.
Verify all demographics and insurance information.
Scan insurance cards, identification card, orders and consent forms.
Collect deductibles and co-pays from patients.
WILLIS KNIGHTON HOSPITAL, Bossier City, LA July 2004 – December 2007
Billing Clerk
Responsible for the maintenance of the patient's documents and their addresses.
Processed patient's charges, statements, reimbursement claims, post transaction and data.
Handled all patient inquiries and respond to them by telephone.
Responsible for the reports distribution, telephone and generation of the bills.
EDUCATION:
AAPC – CPC Certification 10/2011
University of Arizona Phoenix 05/2008 –04/2010 Associates in Healthcare Administration and Medical Records
Alaska Computer Institute 08/1994 – 04/1995 Business Office Specialist Certificate