JDE CNC Administrator

Location:

Eagleville, PA, 19403

Salary:

90K

Posted:

October 12, 2011

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Resume:

ROBIN HALL

**** ******** ****

Eagleville, PA ***03

610-***-**** (Mobile) - 610-***-**** (Work)

********@*****.***

CAREER SUMMARY

JDE CNC Administrator with over 4 years experience with EnterpriseOne 8.97 and 2 years experience in OneWorld. Well versed in server/desktop/laptop configuration with proven abilities in troubleshooting and successful problem solving.

PROFESSIONAL EXPERIENCE

First Quality Enterprises, king of Prussia, PA 2007 - Present

JDE CNC Administrator

Daily administration & support of Windows 2003 JDE EnterpriseOne environment, version 8.97. On call 24/7.

Includes many tasks such as Object Management & Promotion, Object Configuration Management, Package Management & Planning, Package Builds and Deployment, Data Dictionary R92TAM, ESUs, Performance Tuning, Pathcode Management, Web Server Install/Upgrade & Configuration, Third Party Applications and

assist in Security maintenance, also troubleshoot developer / Business Analyst issues.

Select accomplishments included:

* Initiated / Trained Help Desk in changing JDE password & resets also better escalation of E1 issues being reported

* Improved Project Implementation Request process

* Improved testing results by deploying to test environment (DV9 & PY9) daily, instead of twice a week.

UNIQUE INDUSTRIES, INC., Philadelphia, PA 2003 - 2007

JDE CNC Administrator

Operation and ongoing support of JDE CNC on Windows platforms & AS/400. Package builds and deployments. Object Management System (OMW). Multi-tiered environments (all aspects of environment management). Management of data and logic distribution between workstations and servers. Experience with major platforms, operating systems, and databases: SQL Server 2000, Citrix Server Farm, JDE JAS Server. (UBEs). System security administration utilizing QBuild software.

System Administrator for Windows Server 2000/2003, IBM iSeries, JDEdwards 8.5, WebSphere Application Server, Citrix Server Farm and XP desktops. Responsible for all Backup/Restore Management. Provide Hardware and software Support for 25 Servers - Dell PowerEdge, IBM 345 Servers, IBM iSeries / AS/400, IBM LTO Drives 3581.

Select accomplishments included:

* Eliminated significant Tech backlog of Server upgrades, patches and implementing AD in first 60 days.

* Initially hired as a supervisor of IT Operations promoted to JDE CNC Administrator.

* Technical, hardware lead for Remote Sales Order Entry Server & Data Warehouse Server projects.

* Mock Disaster Recovery Declaration (@ SUNGARD) - COMPLETED 100% with 11 Hours to Spare

BETZDEARBORN, INC., Trevose, PA 1998 - 2002

Senior Technical Analyst

Provided hardware support and software second tier support, as well as desktop/laptop design and configurations of the U.S., Caribbean and Central American District offices. Current operating systems are Novell, and Windows 98 and 2000. Software applications include Microsoft Office Suite 97/2000, Outlook 97, Lotus Notes 5, Microsoft IE, WinFax Pro, Ghost and WinInstall. Hardware includes IBM ThinkPad, Dell Latitude and OptiPlex, HP Desktops and HP printers.

Select accomplishments included:

* Assigned Lead Technician for integration and deployment of Windows 98/2000 laptops, 1200 users into a remote environment for multiple hardware platforms for an enterprise-wide laptop implementation.

* Team Leader for the Critical Needs Analysis project, deploying 200 upgraded desktops to field office secretaries.

* Successful implementation of networking services to 6 Business Centers in North America.

PROFESSIONAL EXPERIENCE

First Quality Enterprises, king of Prussia, PA 2007 - Present

JDE CNC Administrator

Daily administration & support of Windows 2003 JDE EnterpriseOne environment, version 8.97. On call 24/7.

assist in Security maintenance, also troubleshoot developer / Business Analyst issues.

Select accomplishments included:

• Initiated / Trained Help Desk in changing JDE password & resets also better escalation of E1 issues being reported

• Improved Project Implementation Request process

• Improved testing results by deploying to test environment (DV9 & PY9) daily, instead of twice a week.

UNIQUE INDUSTRIES, INC., Philadelphia, PA 2003 - 2007

JDE CNC Administrator

Select accomplishments included:

• Eliminated significant Tech backlog of Server upgrades, patches and implementing AD in first 60 days.

• Initially hired as a supervisor of IT Operations promoted to JDE CNC Administrator.

• Technical, hardware lead for Remote Sales Order Entry Server & Data Warehouse Server projects.

• Mock Disaster Recovery Declaration (@ SUNGARD) - COMPLETED 100% with 11 Hours to Spare

ROBIN HALL

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BETZDEARBORN, INC., Trevose, PA 1998 - 2002

Senior Technical Analyst

Select accomplishments included:

• Assigned Lead Technician for integration and deployment of Windows 98/2000 laptops, 1200 users into a remote environment for multiple hardware platforms for an enterprise-wide laptop implementation.

• Team Leader for the Critical Needs Analysis project, deploying 200 upgraded desktops to field office secretaries.

• Successful implementation of networking services to 6 Business Centers in North America.

• Company was sold to GE in 2002, assisted with a team to transition duties to new IT staff (TaTa) before position eliminated.

ASI BUSINESS SOLUTIONS, King of Prussia, PA 1995 - 1998

Senior Consultant

Software certification of 16-bit and 32-bit software applications on standardized Microsoft NT workstation 4.0 desktop. The entire process includes installing the software and testing all functionality of an application, using the WinInstall Discover process to build a full installation package.

As Lotus Notes Administrator, involved in deployment of Lotus Notes 4.5 to 4,000 workstations, performed server and client PC configurations. Monitored server events and tasks, created userids, identified and resolved client issues. Testing and QA of legacy applications (MMS and RMS) against the Lotus Notes 4.5 client.

• Integrated and deployed Windows 95 desktop (5,000 users) into heterogeneous NOS environment for multiple hardware platforms for an enterprise-wide desktop implementation.

• Designed and implemented a quality assurance template to verify functionality of legacy applications (16-bit) and tested six virus software packages with Windows 95, using benchmark software and performance monitoring tools to compare and test system usage.

EDUCATION AND CERTIFICATES

5 day course in JDE EnterpriseOne Security Principles Rel 8.96, New Horizons, King of Prussia, PA - 2011

Certificates in SQL Querying – New Horizons, king of Prussia, PA – 2010

Attended seminar on Boosting Team Performance, Unique Industries, Inc, Philadelphia, PA 2007

Attended courses in Information Technology, Community College of Philadelphia, Philadelphia, PA, 1985

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