SAMANTHA MEDINA
***** *.*. ** *** 786-***-**** ***********@*****.***
OBJECTIVE
To obtain a position which will utilize my organizational, creative and people skills to their fullest potential. I am interested in working in an environment which is fast paced and dynamic, with a position that is challenging, offers increasing responsibility, and an opportunity for advancement.
EXPERIENCE
BMI Companies Miami, FL
Premiums & Commissions February 2006- Current
• Customer Service
• Providing agents with information through phone and/or e-mail
• Revising & making adjustments on Commission Statements
• Releasing $ in Suspense Accounts
• Writing to agents and/or clients about $ in suspense (Money missing, excess money received, etc)
• Depositing agent checks
• Sending out premium notices & Daily receipts
• Daily BA
• Debits & Credits
• Reversing payments in policies ( $ in wrong pol.,change of mode, etc)
• Verifying reversed $ and applying to policies.
General Clerk 2004-2006
Deposits
Investigating lost checks
Filing
Sending out premium notices
Suspense accounts
2003-2003 Taco Bell Miami, FL
Customer Service
Provided customer service
Operated cash registers
EDUCATION
2005-Current Miami Dade Community College Miami, FL
Pursuing an Associate in Arts degree, expected 2007.
Coral Gables Senior High School, April 2005
SKILLS
Fluent in English & Spanish
Computer skills ; MS word, Excel, power point, outlook, BMI sys
Highly organized and detail-oriented
REFERENCES UPON REQUEST