IT Manager / Project Manager
Resume:
John Martin, PMP
Houston, TX 77095
(H) 832-***-**** / © 817-***-****
EDUCATION / MILITARY SERVICE
Bachelor Degree – Business Administration Texas Southern University
Project Management Certification
Lean Six Sigma Sponsorship Certification
US Marine Corps Honorable Discharge
US Air Force Honorable Discharge
SUMMARY
I have over 10 years of experience as a Project Manager. My experience IT Management experience in Manufacturing, Distribution, Warehousing, Managed Services, Automotive, Energy, Healthcare, Shared Services, SaaS and Insurance industries.
Project Manager experience Conversion, Implementation, Training, Change Control and Legacy Systems.
11 Years IT Manager or Director - Manufacturing, Implementation, Conversions, Legacy Systems. CITRIX, Windows XP, SDLC, BPCS, Exchange Server, Oracle, SAP, UNIX and JDE One-World, CRM, P&L,CMM, BPI, HIPAA, Change Management, Agile & Waterfall Methodology, SLA, MS Project / Project Server, ERP, Global Asset Management, Six Sigma Sponsorship Program, PMBOK framework, VPN, Data Warehouse, C++, Java, ERP, SQL Query, .NET, Security, iSeries, AS/400, Robotic, LAN/WAN, Cisco Routers, E-Commerce, Dell and HP Servers
PROFESSIONAL EXPERIENCE
TCG Consulting (Client Siemens E&A)
Titan Solutions Consulting TX (Client: Germania Insurance, TX)
May 2008 – Nov 2009 - Contract Senior Project Manager
• Managed project requirements for clients. Review project requirements, define statement of work, review resource requirements, identify deliverables, identify issues, conduct stake holders reviews, budget and create project plan and SDLC. Conducted project status meetings with senior management.
• Infrastructure PM for client server and desktop/laptop upgrade. Review project requirements, define statement of work, review resource requirements, identify deliverables, identify issues, conduct stake holders reviews, 1st budget and create project plan, custom and outline WBS codes, SOW with 3rd party vendor. Conducted Business Improvement meetings to address and resolve policy and process issues within the largely AS/400 environment.
• Managed (SDLC) full life cycle project In support of the insurance industry. Supporting multiple on-going new applications using agile methodologies and EVM supporting Finance, Underwriting and Claims. Management of Capital Budget and PO reviews and approval. Project team of 17.
• Rewrite of commercial policy service Sequel queries over Oracle DB to support new and current customer’s agent search. This became a new application to support automated process and to eliminate the manual input process. Change control management for applications control.
• Created online applications project to support remote claims support that allowed independent adjusters to access our system remotely and process claims without having access to the entire claims database.
• Created new agency downloads to support rate and driver changes to auto policies. Ability to interface server applications with iSeries applications.
• PM to create new tables for Recovery Transaction codes.
• Create project for new Automatic re-vin verification to support auto policy line of business.
• Management of risk, issues resolution and escalation if required, staffing, change management. Managed through SDLC. Project Initiation through Project Close. Managed to meet requirements on-time and on budget.
• Conduct weekly project meetings document action items, and follow-up on status. Bi-weekly stakeholder meetings to address issues and status updates. Conduct project kickoff, weekly stake holders meetings, evaluate risk and impact to project timeline and make decisions on feasibility of changes to that plan and/or timeline.
Siemens Energy & Automation, TX (Alpharetta GA)
(Clients: Internal Siemens Operating Companies & Applied Materials)
March 2005-April 2008 – IT Manager/Project Manager
• PM to create disk to disk backup infrastructure and software and create disaster recovery program (50tb). Management of the project from inception to go live. Created project plan, RFP, WBS outline & custom codes, network security, vendor selection, infrastructure planning, resources requirements, conducted management and stakeholder meetings. Managing resources of 19 techs on and off shore and managing outside vendors.
• Management of multiple simultaneous projects and risk analysis in support of various business units. Manage capital budget spending budget vs actual and identifying cost effective solutions and make recommendations to C-level clients.
• Asset Management for Siemens energy division using several tools including Asset Explorer. Asset status, cost factors, remote controls and create baselines and reports. Manage budget vs. actual and resources on and off shore developing applications on iSeries AS/400.
• Managed Citrix installation project to support 2300 users. Project reduced storage usage, provides fast provisioning of hundreds of desktops in minutes and instantaneous desktop cloning, provided reliable storage.
• PM for JDE to SAP planning, analysis, WBS, design, executing, monitoring, controlling and closing. Applications included warehousing, inventory and financial applications. Project had 2 major package interfaces with Corporate in Germany and large data migration supporting 7 sites worldwide. Create UAT process and timelines. Agile methodology to support project with a project team of 45 techs located in 3 facilities.
• Siemens face to the customer for single point of contact, housed at the customer site to support and manage resources both internal and 3rd party. Worked with client to create Service Level Agreements (SLA) in line with customer requirements and contractual requirements. Vendor management and providing customer with Siemens management for issues and concerns.
• Orchestrated a quick win by integrating a new Agile Development Team and their new process framework / tools in option to drive evolution through delivery.
• Six Sigma PM to support Siemens customers both internal and external. Creating Project Definition Worksheets, WBS, develop project charters, tollgate review process, requirements, develop and prioritize potential projects oversee change management and management of implementation.
• Ensured complete confidence and ownership upon completion through a personal and well documented handover of all work and responsibilities.
• Create and management of project plan and project resources on and off-shore.
• Project assessment and strategy development
• Project communication and time management
• Customer relationship management at all organization levels
• Program/project management
• International virtual project teams.
Integrative Consulting, TX
(Clients: Tyco Healthcare & Concentra Medical)
September 2001 –March 2005 – Contract Senior Project Manager
• Managed and maintained 233 IT Controls for four divisional IT departments and Corporate IT for SOX compliance. Presentations to VP of IT and finance and divisional directors.
• New software SDLC development to replace legacy systems manage 19 tech resources on and off shore and vendor management to support accounting and manufacturing applications in the US and Mexico facilities.
• Created and managed interface with Cardinal Healthcare and Tyco Healthcare systems and Sequel query search of Oracle DB to support technical needs.
• Management of applications team for merger of new acquired company and data migration into corporate database. QA support to testing team.
• Management of vendor support, licenses negotiation and services for IT related projects and following HIPAA guidelines. Control of patient privacy information and release authorizations.
• Managed full life cycle (SDLC) project to convert three healthcare facilities (Texas, Mexico and Georgia) from SAP to corporate preferred software on AS/400. RFP, vendor selection, budget management, staffing for project, WBS, project plan, conducted weekly stakeholder meetings, created conference room pilot plan and management of Staff.
Trinity Industries., TX
June 1998 – September 2001 – Application Development Manager/Project Manager
• Developed project to support distribution centers in 12 states and five Latin American countries and the Far East.
• Managed and provided leadership in technical documentation of new applications and processes.
• Created and managed Citrix installation project to support 800 users. Project reduced storage usage, provide fast backup and recovery, provision storage as fast as virtual servers.
• Taken AS/400 reports and providing them to clients over the Internet to reduce and eliminate local and mailing reports to client, thus reducing 3rd party printing fees by 80% and postage cost by 65 %.
• Initiated new recruiting processes, requirement management, defect management and software selection processes that were implemented across multiple product areas.
• Created project for inventory tracking system interfacing with Lawson AP, GL and asset tracking.
CENTEX HOMES, TX – Home Builder
October 1996 – June 1998
IT Manager Implementation (Contractor)
LEAR CORPORATION – Automotive Interior Supplier
October 1993– September 1996
IT Manager
Additional Technical Skills
ERP SAP SD, MM, FI/CO PM, JDE, BPCS
Project Management Tools MS Project, SAP Solution Manager, SAP Project system and PlanView
Asset Management Tools Numara, Wise Track, Express Matrix and Service Desk Plus
PC Applications MS Word, MS outlook, MS PowerPoint, MS Excel, MS Project, Visio, MS Outlook, SharePoint
Programming Languages RPG/400, Java, C++
Platforms UNIX, Windows, NT/2000, AS/400, iSeries
Database Oracle, SQL Server and MS Access
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