Human Resources Generalist
Resume:
Lana Y Watters
Cincinnati, Ohio 45236
*****@*****.***
EDUCATION B.A. – Business Administration/Human Resource Management; 2009
DeVry University
SUMMARY Training, Coaching – Employee Relations – Recruitment & Staffing – Regulatory Compliance – Benefits Administration – Union experience – Physical & Behavioral Safety – KRONOS – Policy Administration & Implementation
EXPERIENCE
KROGER COMPANY
2005 – 2012
STATE AVENUE PLANT (UNION) 2010 – 2012
Human Resource Generalist
• Sourced and screened candidates to provide management with best candidate within a specific period of time (Management & Hourly)
• Facilitated Open Houses for employment
• Scheduled interviews and drug screenings
• Coordinated new hire orientation
• Conducted investigations (Employee matters)
• Diversity training for management and hourly employees
• Facilitated Open Enrollment for benefits
• Conducted I-9 audits for the entire plant
• Issued FMLA recertification letters, sent out response letters
• FMLA tracking by way of a spreadsheet
• Administrative support to the Human Resources department
• Participated in 3rd & 4th step grievances
• Participated as a member of the Cultural Council (Voice for employees)
OTHER SKILLS
• Microsoft Office (Outlook, Word, Excel, PowerPoint), KRONOS
• UNICRU
• Team player
• Self-motivator
• OSHA compliance
• Created a strategic roll out for cultural based objectives in Kroger Leadership Model
• Facilitated Performance Review refresher with Supervisors
• Facilitated a Leadership training of “Way of the Shepherd, 7 Ancient Secrets to Managing Productive People
• Updated employee handbook
• Planned and organized company picnics, Special projects
• Member of the physical safety team
• Partnered with employees through counseling at Magellan (EAP)
SPRINGDALE ICE CREAM & BEVERAGE (UNION) 2008 – 2010
HUMAN RESOURCES ASSISTANT
• Attendance – Issued disciplinary Actions for attendance, performance for all unions
• Maintained attendance calendar
• Issued FMLA re-certification letters, sent out response letters
• Open Enrollment (facilitated and assisted employees enrolling on line) Insurance benefits, Sat up Health Fairs
• Tracked and created spreadsheet for Perfect Attendance
• Researched and resolved benefit and insurance issues
• Issued Kroger Plus Loyalty cards
• Sat up new hires in Kermit, as well as maintain data for all employees in Kermit payroll system
• Ran reports in Kermit (payroll system) and executed updates as needed in Kermit per the report
• Sat up meetings for the Human Resources department
• Planned, coordinated and participated in Interviews
• Confidentiality of records and information
• Lead person on committee to investigate, recommend badge security system. System now in place, issued new badge ID’s and level of clearance throughout facility
• Lead person for United Way. Coordinated fundraiser activities
• Provided great customer service to employees and outside vendors with issues ranging from payroll to benefits.
• Perfect attendance for 2009, 2010, 2011.
• Participated as a member on the Safety Committee
KROGER CORPORATE HQ 2005 – 2008
CUSTOMER SUPPORT ASSISTANT Grocery Products Group Mfg.
• Imported orders thru EDI and entered faxed orders, edited and released orders in Customer Order Maintenance, made changes/cancellations per request of the customer
• Entered allowances, maintained price changes and distributed reports
• Provided Customer Service to customers both internally and externally
• Released web orders for Peyton (Distribution facility for Kroger)
• Demonstrated ability to quickly learn organizational processes, workflow, policies and procedures.
• Known for dependability, honesty, dedication, and enthusiasm.
• Provided great customer service to both internal and external customers.
• Completed Reach Higher. (Wellness program for Manufacturing associates)
CINCINNATI FAN & VENTILATOR 1992 – 2005
ORDER ENTRY DEPT, SYSTEM OPERATOR AS400
• Ensured all batches are closed at night, changed out backup tapes daily/cleaned tape drive once a week
• Entered data entry/change orders and cancellations through KBC (Knowledge Base Configuration)
• Sat up new customers in AS400 system, purged MO’s and PO’s, installed PTF’s - initialized from a disk.
• Edited and priced incoming orders as well as entered the orders
AFFILIATION – Society for Human Resource Management, 30 hours OSHA training
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