Medical Assistant Customer Service

**** ****** ****

Virginia Beach, VA *****

Phone: 757-***-****

Email: **********@*****.***

Marian R. Weston

________________________________________

Objective To apply for a position as a Medical Assistant, with focus on improving and fine-tuning learned skills to administer efficient and courteous patient care

Education

2006-2007 Virginia Career Institute Virginia Beach, VA

• Diploma as Registered Medical Assistant

• Registered at AMT Membership #214007

• Inducted into the National Technical Honor Society

Courses taken:

Administrative:

• Computer keyboard, billing and coding, health insurance, and record management

Clinical:

• Aseptic technique, patient triage, vitals, venipunctures to include butterfly technique, injections and medication preparation, basic laboratory procedures, 12-lead electrocardiogram, preparation and assistance in minor surgery

Experience

06/09 - 09/12 Spectrum (NMCP Naval Medical Center Portsmouth) Portsmouth, Virginia

Registered Medical Assistant- (Internal Medicine Clinic & Coumadin Clinic)

• Patient Triage

• Vitals

• Multiple site injections

• Medical records

• Telephone triage

• Charting and record managing

• Check-in /Check-out

• Copying, faxing, mailing

• Making Appointments

05/07- 06/09 Holland Road Family Medicine Virginia Beach, VA

Registered Medical Assistant

• Patient Triage

• Vitals

• Called in Prescriptions and Prescribing

• Injections and blood draws

• Medical records

• Telephone triage

• Charting and record managing

• Check-in

• Copying and faxing

• Mailing

Care Coordinator

• Referrals

• Making Appointments

3/05 – 8/06 Kings Cash Advances Virginia Beach, VA

Customer Service Representative /Bookkeeper

• Responsible for opening and closing the store daily

• Completed weekly inventory reviews

• Prepared monthly reports for corporate office

• Verified time cards for all employees

• Managed a clean and friendly environment

• Counted/recorded money, managed and filed paper work, and used computer

• Answered all incoming phone calls

• Assisted customers with loan transactions

• Verified available funds for loan approvals

• Followed up on first time customer

4/05 – 6/05 Baker Road Head Start Learning Center Virginia Beach, VA

Teacher’s Assistant (Volunteer work)

• Assistant teacher in reading, arts and crafts as well as nap time

• Instructed the Center of Learning style and teaching (which included five sense teaching) to 25 to 30 students

• Assisted in upcoming events

• Set up healthy and nutritious meals

• Provided important noticed to parents and family members during dismissal

7/02 – 1/03 Dollar Tree Virginia Beach, VA

Retail

• Operated the cash register in ringing up merchandise

• Handled money, checks, and credit cards

• Fronted merchandise on shelves

• Was a supportive team player

Certificates Virginia Career Institute, Virginia Beach, VA

Received Member of the National Technical Honor Society

American Heart Association Health Care Provider CPR

Head Starts Learning Center

Outstanding Volunteer Achievement Work 2005

Portsmouth Naval Hospital, Portsmouth, VA

Certificate of Excellence

References upon Request

Contact this candidate