Customer Service Quality Assurance

Xavier Aaron Netherland

****************@*****.***

**** *. *. ******** **.

Austin, TX 78721

Cell: 214-***-****

OBJECTIVE: To obtain a position that will enable me to utilize and build upon my knowledge, skills, and abilities.

SUMMARY OF -Valid Texas Driver’s License

QUALIFICATIONS: -Great Customer Service and Leadership skills

-Strong work ethic and fast learner

EMPLOYMENT Service Worker

EXPERIENCE: City of Austin , AUSTIN TX May 2010 – July 2010

· Inspected City of Austin Vehicles

· Serviced assigned parks

· Provided daily task reports

Austin Conservation Corps Intern September 2009 – May 2010

City of Austin and Goodwill Industries of Central Texas, AUSTIN TX

· Landscape, maintenance, computer, and construction training.

· Daily maintenance, construction, and rebuilding of Lady Bird Lake Trails

· Riparian Habitat Enhancement and Native Vegetation Management

· Recycling and Mulching

· Promoted to Peer Supervisor

Goodwill Project Reboot Intern August 2009 – October 2009

Goodwill Industries of Central Texas, AUSTIN TX

· Remanufactured computers and sorted parts

· Tested computer parts for recycling or sell

· Performed computer system diagnostics and rebuilding

· Operated system installations (windows) and performed quality assurance testing (software)

Sales Associate

Rackroom Shoes, AUSTIN TX July 2007 – May 2008

· Customer Service

· Managed orders and transactions

· Stocked and re-shelved merchandise

VOLUNTEER Eastside Story Volunteer August 2007-June 2008

EXPERIENCE: Mentored elementary students and coordinated activities.

EDUCATION: High Diploma June 2008

SF Austin High School , AUSTIN , TX August 2004-June 2008

REFERENCES: Ms. Nadee Brown, Summer Camp Counselor, Dallas TX , 214-***-****

Ms. Nicolette Nixon, Summer Camp Counselor, Dallas TX , 214-***-****

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